End User Computing Team Lead – Endpoint & Workplace Tech

Intermediate Capital Group; Greater London; On-site; GBP 75,000 - 100,000; Full time

Job summary

Intermediate Capital Group in London is seeking a Principal, End User Computing Team Lead for a 6-month fixed-term contract. You will lead the EUC function across endpoint services, Microsoft Intune, Autopilot, and Microsoft 365, ensuring secure, reliable access to workplace tools while driving automation and service improvements.

The role balances operational leadership with project delivery, supplier management and governance, reporting to the Head of Infrastructure & Architecture within

Qualifications

• Strong hands-on experience with Microsoft Intune and modern endpoint management.
• Extensive Windows 11 administration, configuration, deployment and troubleshooting.
• Experience designing and supporting Windows Autopilot/Autopilot Device Preparation.
• Experience supporting Microsoft 365 workplace services in an enterprise.
• Experience delivering software deployment, application lifecycle management and patching.
• Good understanding of endpoint security, conditional access and encryption controls.
• Experience leading technical teams and managed service providers.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Provide day-to-day leadership and direction to EUC engineers and service providers.
• Prioritise workloads and ensure tickets, service requests and projects meet SLAs.
• Act as escalation point for complex endpoint and workplace technology issues.
• Promote knowledge sharing and close collaboration across teams.
• Drive ownership, automation and continual service improvement.
• Own lifecycle management of Windows laptops, desktops, and mobile devices.
• Lead Intune administration including configuration profiles and policies.
• Maintain Windows Autopilot and device preparation processes.
• Oversee hardware refresh, disposal and asset data accuracy.
• Ensure endpoint estate is standardised and compliant with policy and security.
• Own software packaging, testing, deployment, and patching across the estate.
• Work with Cyber Security to remediate vulnerabilities and ensure compliance.
• Develop repeatable deployment processes with reporting and rollback.
• Support Microsoft 365 workplace services (Outlook, Teams, OneDrive, SharePoint) and Copilot.
• Collaborate with stakeholders to improve productivity and user experience.
• Provide technical input into roadmaps and governance for workplace technology.

Job description

Intermediate Capital Group in London is seeking a Principal, End User Computing Team Lead for a 6-month fixed-term contract. You will lead the EUC function across endpoint services, Microsoft Intune, Autopilot, and Microsoft 365, ensuring secure, reliable access to workplace tools while driving automation and service improvements.

The role balances operational leadership with project delivery, supplier management and governance, reporting to the Head of Infrastructure & Architecture within