End User Compute Engineer

Crown Prosecution Service; Wales; On-site; GBP 42,000 - 66,000; Full time

Benefits offered by this job

Civil Service pension

25 days leave

Learning budget £350

Wellbeing support

Cycle2work scheme

Job summary

The Crown Prosecution Service is seeking an End User Compute Engineer to safeguard and optimize the end-user computing estate across England and Wales. You will manage devices, focusing on reliability, security, and performance, with emphasis on Microsoft Intune and Windows 11 ecosystems.

You will lead hands-on configuration, deployment, policy enforcement, and user support, while contributing to infrastructure upgrades and strategic decisions that ensure compliance and a modern, secure

Qualifications

• Experience managing Windows 11 devices in a large enterprise environment.
• Strong capability in Microsoft Endpoint Manager (Intune) for device configuration and deployment.
• Experience implementing and enforcing compliance policies and endpoint security.
• Ability to troubleshoot and provide user-focused support at scale.

Responsibilities

• Ensure reliability, security, and performance of end-user computing environments.
• Oversee maintenance and effective management of Endpoint Manager (Intune) and supported devices.
• Provide technical troubleshooting, infrastructure optimisation, and user support.
• Contribute to strategic decisions on system upgrades and policy compliance.

Skills

Windows 11

Intune management

Policy compliance

Endpoint security

Tools

Intune

Job description

The Crown Prosecution Service is recruiting an End User Compute Engineer across England and Wales. If you’re looking for a career with real purpose, this is an opportunity for you.

About the Crown Prosecution Service

At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, the nature and diversity of cases we advise on and prosecute means our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the utmost respect for others and continually strive for excellence.

About the role

As an End User Compute Engineer, you are responsible for ensuring the reliability, security, and performance of end-user computing environments across the organisation. You oversee the maintenance and effective management of Endpoint Manager (Intune) and the devices it supports, including laptops, mobile phones, and Teams Meeting Room devices. Your duties include technical troubleshooting, infrastructure optimisation, user support, and contributing to strategic decisions on system upgrades and policy compliance.

About you

We’re looking for someone with experience managing and supporting Windows 11 devices in a large enterprise environment. Strong technical capability in Microsoft Endpoint Manager (Intune), including device configuration, application packaging and deployment, compliance policies and endpoint security management, is essential

About our benefits

At the Crown Prosecution Service, we pride ourselves on providing benefits that ensure our employees’ needs are central. We want to ensure you can thrive at work and home, offering support to achieve a balance. We offer a range of benefits including:

• flexible and family-friendly working
• Civil Service pension, with an average employer contribution of 28.9%
• 25 days leave, rising to 30 days after 5 years’ service, plus bank holidays
• an extra privilege day for the King’s birthday
• £350 a year individual learning budget
• wellbeing support and counselling
• Cycle2work scheme, high street retailer offers and discounts