End-to-End Sea & Air Freight Import Specialist

Detail 2 Limited; Manchester; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Training provided on systems

Job summary

Detail 2 Limited in Manchester is seeking an experienced Sea & Air Freight Operator to manage end-to-end import operations for a major client. The role covers deep sea LCL/FCL and air freight, including quotations, bookings, customs clearance, invoicing and delivery, with a strong focus on service quality and operational efficiency.

You will work closely with customers, overseas agents, carriers and internal teams to coordinate shipments from quotation through to completion, ensuring accurate

Qualifications

• Experience in sea/air freight imports and end-to-end shipment management.
• Knowledge of deep sea LCL, FCL and air freight imports.
• Familiarity with freight rates, quotations, and customs documentation.
• Ability to manage shipments from quotation to delivery and invoicing.
• Strong customer service and communication skills.

Responsibilities

• Manage end-to-end LCL, FCL and air freight import operations for a major client.
• Obtain and negotiate freight rates, prepare quotations and manage pricing enquiries.
• Arrange bookings with shipping lines, airlines, overseas agents and suppliers.
• Monitor shipments and keep customers updated on progress and delays.
• Coordinate pre-alerts, customs documentation, cargo release, collections and deliveries.
• Prepare arrival notices, shipment documentation and customer invoices.
• Check supplier invoices, manage freight costs and resolve billing discrepancies.
• Maintain accurate shipment records and update operational systems.
• Act as the main customer contact, resolving queries and operational issues.
• Identify opportunities to improve service, efficiency and account profitability.
• Support colleagues and other departments when required.
• Ensure compliance with company procedures and industry regulations.

Skills

Freight forwarding experience

Sea & air freight knowledge

Import operations

Quotation & pricing

Shipment coordination

Customs clearance

Customer management

Negotiating freight rates

Documentation & compliance

Time management

Tools

Freight forwarding systems

Job description

Detail 2 Limited in Manchester is seeking an experienced Sea & Air Freight Operator to manage end-to-end import operations for a major client. The role covers deep sea LCL/FCL and air freight, including quotations, bookings, customs clearance, invoicing and delivery, with a strong focus on service quality and operational efficiency.

You will work closely with customers, overseas agents, carriers and internal teams to coordinate shipments from quotation through to completion, ensuring accurate