End-to-End Air Freight Operator – Manchester

WR Logistics; Altrincham; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Salary up to £38,000

Career progression

Supportive and collaborative working环境

Long-term opportunity

Invests in its people

Job summary

WR Logistics in Manchester is seeking an experienced Air Freight Operator to manage end-to-end air import, export and cross-trade shipments. You will book freight, handle customs documentation, liaise with customers and overseas partners, and drive accurate shipment records while maintaining high service levels.

Join a growing freight forwarding business with a strong reputation for customer service and staff development.

Qualifications

• Previous end-to-end Air Freight forwarding experience.
• Good knowledge of air import and export operations.
• Customs clearance experience; CDS knowledge is advantageous.
• Strong customer service and communication skills.
• Excellent organisation and attention to detail.
• Ability to manage multiple shipments in a fast-paced environment.
• Experience using CargoWise would be beneficial.

Responsibilities

• Managing air import, export and cross-trade shipments from start to finish.
• Booking freight with airlines and overseas partners.
• Completing customs clearances and preparing shipping documentation.
• Liaising with customers, carriers, handling agents and overseas offices.
• Providing quotations and following up on commercial opportunities.
• Tracking shipments and providing proactive customer updates.
• Completing costing, invoicing and maintaining accurate shipment records.
• Building strong customer relationships and identifying opportunities for account growth.
• Resolving operational issues and ensuring a consistently high level of service.

Skills

End-to-end air freight forwarding

Air import & export operations

Customs clearance (CDS knowledge)

Customer service orientation

Organisation & attention to detail

Multitasking in fast-paced env

CargoWise experience

Tools

CargoWise

Job description

WR Logistics in Manchester is seeking an experienced Air Freight Operator to manage end-to-end air import, export and cross-trade shipments. You will book freight, handle customs documentation, liaise with customers and overseas partners, and drive accurate shipment records while maintaining high service levels.

Join a growing freight forwarding business with a strong reputation for customer service and staff development.