Empowering Triage & Assessment Officer (Hybrid)

VICTIM SUPPORT; Greater London; Hybride; GBP 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

Flexible Working Options

Generous Annual Leave

Birthday Leave

Pension Plan

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing

Wellbeing Support

Inclusive Networks

Sustainable Travel

Career Development

Résumé du poste

Victim Support is seeking a proactive Triage and Assessment Officer in London to provide frontline support to victims of domestic and sexual abuse. The role is full-time, hybrid, based in Old Street with some home working, 37.5 hours per week, performing risk assessments and initial contact with clients.

You will deliver trauma-informed guidance, help access services, and complete initial impact and risk assessments, while upholding safeguarding standards and data protection.

Qualifications

• Strong understanding of domestic and sexual abuse and its impact.
• Excellent proficiency in English (spoken and written).
• Experience in statutory, voluntary, or multi-agency settings.
• Competency in risk and needs assessment frameworks.
• Understanding of safeguarding issues.
• Direct service delivery experience to victims or vulnerable people.
• Strong crisis management skills.
• Effective communication, negotiation, and advisory skills.
• Commitment to equal opportunities and diversity.

Responsabilités

• Assess risks and needs using evidence-based checklists.
• Assist high-risk victims in accessing safety services.
• Deliver tailored support and information.
• Understand legal frameworks for protecting children and vulnerable adults.
• Empower clients to recognize domestic abuse dynamics.
• Work with a team to deliver respectful, dignified, and sensitive services.
• Maintain accurate and confidential case records.
• Comply with data protection laws and organizational policies.
• Stay updated with procedures, policies, and professional codes.

Description du poste

Victim Support is seeking a proactive Triage and Assessment Officer in London to provide frontline support to victims of domestic and sexual abuse. The role is full-time, hybrid, based in Old Street with some home working, 37.5 hours per week, performing risk assessments and initial contact with clients.

You will deliver trauma-informed guidance, help access services, and complete initial impact and risk assessments, while upholding safeguarding standards and data protection.