Employment Support Officer

Clarion Housing Group; London; Hybrid; GBP 40,000 - 48,000; Full time

Job summary

A leading housing association is looking for two passionate Employment Support Officers in Penge and Borehamwood. This role involves providing guidance to help individuals overcome barriers to employment through tailored support and workshops. The ideal candidates will showcase compassion, a drive for helping others, and a relevant qualification in advice and guidance. Join a warm, inclusive team that values every success and offers ongoing training and support.

Benefits

Ongoing training and support

Flexible working

Inclusive team culture

Qualifications

• Compassionate and driven individual with a focus on helping others.
• Experience or working towards a qualification in Advice and Guidance.
• Ability to engage and support clients effectively.

Responsibilities

• Engage customers and provide advice on employability and training.
• Develop individual action plans and set achievable goals.
• Conduct workshops and job clubs to support customer confidence.

Skills

Empathy

Motivation

Trust-building

Education

Advice and Guidance qualification

Job description

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Salary: £40,780 - £47,700 per annum pro rata

Location: Hybrid/x1 Penge and x1 Borehamwood

Hours: 36 per week

Contract Type: Fixed Term Contract until February 2026

Are you passionate about helping people overcome barriers to work and achieve their full potential? Do you have the empathy, motivation, and drive to support individuals on their journey to employment? If so, we want to hear from you!

We’re seeking two passionate, purpose-driven Employment Support Officers to join the team in Penge and Borehamwood.

As key members of our team working out of our Penge and Borehamwood office, you’ll be focused on engaging customers in our pilot areas but will also deliver high-quality advice and guidance to ensure our customers have the right skills to enter employment, as well as helping them to identify the issues facing them so they can make sound decisions concerning their future.

You’ll enjoy understanding your customers’ needs and developing individual action plans with them, setting unambiguous and achievable goals in order to support them into training.

We’ll look to you to support your customers by providing a range of interventions, including employability, confidence and motivation workshops, and job clubs. You will also be required to provide job search advice and access to further employment support.

You’ll have a natural ability to build and maintain trust and be able to demonstrate an organised and methodical approach in recording and monitoring outputs against agreed targets. You’ll be expected to have, or be working towards, a relevant Advice and Guidance qualification.

If you're a compassionate, driven individual who thrives on helping others succeed, apply today and become a vital part of our employment support mission.

Why Join Us?

• A role with real purpose and visible impact.
• A warm, inclusive team that celebrates every success.
• Ongoing training, support, and room to grow.
• Flexible working and a culture that values work-life balance.
  
  

As you can imagine, the full job description includes lots more detail, please check it out before applying – Employment Support Officer.

Closing Date: Thursday 26th June 2025 at midnight.

Interviews will take place w/c 7th July 2025.

For further details on this vacancy, please click ‘apply’.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

Applicants must be able to travel across regions as required.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

This post is subject to Enhanced Adult Criminal Record Check Clearance.

This vacancy may close without notice.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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