Employment Specialist

Seetec; Greater London; On-site; GBP 37,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave + BH + Birthday

Pension - 5% Employee 5% Employer

Healthcare Cash Plan & life assurance

Annual Salary Review

Refer A Friend Scheme

Benefit Hub access

Job summary

Seetec in Kensington (London) is seeking an Employment Specialist to support participants with health needs and learning disabilities towards sustainable employment. You will manage a caseload, assess needs, and create personalised action plans while engaging with local employers and partners to secure vacancies.

You will guide participants through applications, interviews, and in-work support, while meeting performance and safeguarding standards and maintaining accurate records.

Qualifications

• Must work in a target-driven environment with performance expectations.
• Experience delivering services against contractual and quality standards.
• Strong IT skills including Microsoft 365 and digital communication tools.

Responsibilities

• Manage a caseload of participants and provide tailored support into sustainable employment.
• Conduct assessments and develop personalised Action Plans to overcome barriers to work.
• Achieve performance, quality, and safeguarding targets.
• Build relationships with local employers and identify suitable vacancies.
• Support participants with job applications, interviews, and in-work support.
• Collaborate with partner organisations to provide holistic support.
• Maintain accurate records and ensure data protection compliance.
• Champion best practice and adhere to company policies and procedures.
• Undertake any other duties appropriate to the role.

Skills

Target-driven environment

Contractual/quality targets

Customer service

Local labour market knowledge

Education

GCSE English and Maths (Grade C/4+)

Tools

Microsoft 365

Job description

We're are looking for a passionate and dedicated Employment Specialist to support participants with health support needs and learning disabilities on their journey into sustainable employment. Managing a caseload of customers, the role involves providing tailored advice, guidance, and practical support to help individuals overcome barriers, build confidence, and achieve positive employment outcomes. Working closely with referral partners, local support services, and employers, the Employment Specialist will carry out assessments, develop personalised Action Plans, and coordinate appropriate interventions to support progression into work. This may include signposting to specialist services, delivering employability support, and collaborating with external agencies to address individual needs. A key aspect of the role is employer engagement. The successful candidate will build relationships with local employers, identify suitable vacancies, and support participants through the recruitment process, including job matching, interview preparation, and in-work support to help sustain employment. The role requires a strong understanding of the local labour market, excellent customer service skills, and a commitment to achieving performance, quality, and compliance targets. Maintaining accurate records and adhering to safeguarding, data protection, and company policies will also be essential. This is a rewarding opportunity for someone who is passionate about helping people overcome barriers, achieve their goals, and make a lasting difference within their local community.

• Manage a caseload of participants, providing tailored support to help them move into sustainable employment.
• Conduct assessments and develop personalised Action Plans to overcome barriers to work.
• Achieve performance, quality, compliance, and customer service targets.
• Build strong relationships with local employers and identify suitable job opportunities.
• Support participants with job applications, interviews, and in-work support.
• Work with partner organisations and specialist services to provide holistic support.
• Maintain accurate records and ensure compliance with data protection and safeguarding requirements.
• Champion best practice and adhere to all company policies and procedures.
• Undertake any other duties appropriate to the role.

Essential

• Experience working in a target-driven environment.
• Experience delivering services against contractual and quality standards.
• GCSE (or equivalent) in English and Maths at Grade C/4 or above.
• Strong IT skills, including Microsoft 365 applications and digital communication tools.

Desirable

• Good understanding of the local labour market.
• Knowledge of self-employment, employability, and recruitment sectors.
• Experience providing information, advice, and guidance to customers.
• Full UK driving licence.

• In return for your dedication, knowledge, and commitment, we're offering a competitive salary range £37,000 to £38,000 p.a. /pro rata (dependent on experience) with these great benefits:
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Review
• Refer A Friend Scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Location: Kensington (London) Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Contract:Permanent