Employment Law Adviser — Hybrid (Remote 4 days) Training

ACAS; Nottingham; Hybrid; GBP 27,000 - 33,000; Part time

Job summary

ACAS in Nottingham is seeking an Adviser to deliver impartial employment law guidance to a diverse customer base via multiple channels. The role is hybrid and temporary, with a pro rata salary starting from £30,120 per year.

A 12-week comprehensive training programme will be provided for those without prior Employment Law experience, enabling you to support HR professionals, employers and vulnerable workers across Great Britain.

Responsibilities

• Delivers impartial employment law advice to required standards across relevant channels, tailoring it to individual needs.
• Deciphers complex information asks relevant questions to establish the root cause of an issue to ensure appropriate advice is provided.
• Identifies appropriate options and communicates clearly next step guidance, tailoring it to individual customer needs.
• Referring on to other Acas areas or other government services.
• Promotes Early Dispute Resolution utilising appropriate online guidance.
• Manages conflict understanding the customer needs and circumstances.

Job description

ACAS in Nottingham is seeking an Adviser to deliver impartial employment law guidance to a diverse customer base via multiple channels. The role is hybrid and temporary, with a pro rata salary starting from £30,120 per year.

A 12-week comprehensive training programme will be provided for those without prior Employment Law experience, enabling you to support HR professionals, employers and vulnerable workers across Great Britain.