Employment Advisor

Trigon Recruitment Ltd; East Midlands; On-site; GBP 28,000 - 34,000; Full time

Job summary

Trigon Recruitment Ltd is seeking an Employment Specialist for a community-based role in Mansfield. You will support individuals with barriers to employment using IPS principles, delivering tailored, ongoing assistance to help them gain and sustain work.

Key duties include coaching, advocacy, and building strong employer relationships to enable successful job placement and progression. A full UK driving licence and access to a vehicle are required.

Qualifications

• Experience of supporting individuals to secure and sustain employment.
• Excellent communication and relationship-building skills.
• Ability to coach, advocate and problem-solve with diverse groups.
• Proactive, resilient and person-centred approach.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Deliver Individualised In-Work Support to clients.
• Provide tailored one-to-one support to overcome workplace challenges.
• Develop personalised action plans focused on retention and progression.
• Regularly review progress and adapt support to changing needs.
• Empower individuals to build confidence and career progression.

Skills

Communication skills

Interpersonal skills

Coaching

Problem-solving

Driving licence

Organisational skills

Job description

Job Role: Employment Specialist
Location: Mansfield (Community-Based)
Salary: £31,000 per annum + travel expenses beyond base location
Contract: Full Time Permanent

About the Opportunity:

We are recruiting for a passionate and proactive Employment Specialist to support individuals with health conditions, disabilities and other barriers to secure, sustain and progress in employment.

This is a rewarding, community-based opportunity where you will work closely with individuals and employers to provide personalised, practical and ongoing support. Using an Individual Placement and Support (IPS) approach, you will help people overcome workplace barriers, build confidence, achieve their employment goals and progress within their careers.

As an Employment Specialist, you will combine coaching, advocacy, employer engagement and problem-solving to create sustainable outcomes for both individuals and businesses.

Key Responsibilities:

• Deliver Individualised In-Work Support
• Provide tailored one-to-one support to individuals in employment, helping them overcome workplace challenges and sustain their roles.
• Develop personalised action plans focused on job retention, wellbeing, confidence and career progression.
• Regularly review progress and adapt support in response to changing circumstances and individual needs.
• Empower individuals to develop the confidence, skills and resilience required to succeed in the workplace.

Build Strong Employer Partnerships

• Develop and maintain positive relationships with employers across the Mansfield area.
• Engage with employers to understand their needs and identify opportunities for individuals supported through the service.
• Promote inclusive employment practices and appropriate workplace adjustments.
• Work collaboratively with employers to resolve workplace challenges and achieve positive employment outcomes.

Advocate and Enable Success

• Act as a trusted advocate, ensuring individuals can access appropriate support, resources and workplace adjustments.
• Identify opportunities for training, professional development and career progression.
• Provide practical guidance and encouragement to help individuals achieve their employment aspirations.
• Build strong relationships with customers, employers and wider stakeholders.

Problem-Solve and Coordinate Support

• Identify potential barriers to sustained employment and intervene proactively.
• Signpost and refer individuals to appropriate specialist services where additional support is required.
• Work collaboratively with internal and external partners to coordinate effective solutions.
• Maintain a person-centred approach while supporting individuals to take ownership of their employment journey.

Maintain Quality and Performance

• Maintain accurate, timely and compliant records of customer interactions, action plans and employment outcomes.
• Manage a varied caseload effectively, prioritising activity according to customer need.
• Work towards agreed performance targets, outcomes and quality standards.
• Contribute to continuous improvement, best practice and the development of effective employment support.

About You:

• We are looking for an Employment Specialist who is passionate about helping people achieve sustainable employment and who can build trusted relationships with individuals, employers and partner organisations.
• You will have excellent communication, interpersonal and relationship-building skills.
• A compassionate, person-centred and non-judgemental approach.
• Strong coaching, motivational and problem-solving abilities.
• The ability to manage a diverse caseload and prioritise competing demands.
• A proactive, resilient and solution-focused mindset.
• Strong organisational, administrative and record-keeping skills.
• The confidence to work independently within a community-based environment.

A full UK driving licence and access to your own vehicle.

Desirable Experience:

The following experience would be advantageous:

• Previous experience as an Employment Specialist, Employment Advisor, IPS Practitioner or similar employability professional.
• Experience within employability, supported employment, welfare-to-work, careers guidance or vocational rehabilitation.
• Knowledge of workplace wellbeing, disability inclusion and reasonable adjustments.
• Understanding of benefits, health-related employment support or vocational services.
• Experience supporting individuals with mental health conditions, disabilities or complex barriers to employment.
• Experience of employer engagement, partnership development and stakeholder management.
• Knowledge or practical experience of the IPS model.