Employment Advisor

Trigon Recruitment Ltd; Mansfield; On-site; GBP 28,000 - 34,000; Full time

Job summary

Trigon Recruitment Ltd is seeking an Employment Specialist in Mansfield (Community-Based) to support individuals with health conditions and barriers to employment. You will use IPS to help people overcome workplace challenges, build confidence and progress in their careers, working closely with employers to create sustainable outcomes.

You will deliver personalised coaching, advocacy and employer engagement, coordinating support and signposting where needed to ensure successful employment

Qualifications

• Excellent communication, interpersonal and relationship-building skills.
• Strong coaching, motivational and problem-solving abilities.
• Ability to manage a diverse caseload and prioritise competing demands.
• Proactive, resilient and solution-focused mindset.
• Strong organisational, administrative and record-keeping skills.

Responsibilities

• Deliver Individualised In-Work Support.
• Provide tailored one-to-one guidance to individuals to overcome workplace challenges and sustain roles.
• Develop personalised action plans focused on job retention, wellbeing and career progression.
• Regularly review progress and adapt support to changing needs.
• Build strong relationships with employers in Mansfield and surrounding areas.
• Promote inclusive employment practices and workplace adjustments.
• Signpost and refer to specialist services when additional support is required.
• Maintain accurate records of interactions and outcomes.
• Work towards agreed performance targets and quality standards.

Skills

Communication

Coaching

Problem solving

Caseload management

Relationship building

Organisational skills

Independent working

Job description

Employment Specialist

Location: Mansfield (Community-Based)

Salary: £31,000 per annum + travel expenses beyond base location

Contract: Full Time | Permanent

About the Opportunity

We are recruiting for a passionate and proactive Employment Specialist to support individuals with health conditions, disabilities and other barriers to secure, sustain and progress in employment.

This is a rewarding, community-based opportunity where you will work closely with individuals and employers to provide personalised, practical and ongoing support. Using an Individual Placement and Support (IPS) approach, you will help people Overcome workplace barriers, build confidence, achieve their employment goals and progress within their careers.

As an Employment Specialist, you will combine coaching, advocacy, employer engagement and problem-solving to create sustainable outcomes for both individuals and businesses.

Key Responsibilities

• Deliver Individualised In-Work Support.
• Provide tailored one-to-one support to individuals in employment, helping them overcome workplace challenges and sustain their roles.
• Develop personalised action plans focused on job retention, wellbeing, confidence and career progression.
• Regularly review progress and adapt support in response to changing circumstances and individual needs.
• Empower individuals to develop the confidence, skills and resilience required to succeed in the workplace.
• Build Strong Employer Partnerships
• Develop and maintain positive relationships with employers across the Mansfield area.
• Engage with employers to understand their needs and identify opportunities for individuals supported through the service.
• Promote inclusive employment practices and appropriate workplace adjustments.
• Work collaboratively with employers to resolve workplace challenges and achieve positive employment outcomes.
• Advocate and Enable Success
• Act as a trusted advocate, ensuring individuals can access appropriate support, resources and workplace adjustments.
• Identify opportunities for training, professional development and career progression.
• Provide practical guidance and encouragement to help individuals achieve their employment aspirations.
• Build strong relationships with customers, employers and wider stakeholders.
• Problem-Solve and Coordinate Support
• Identify potential barriers to sustained employment and intervene proactively.
• Signpost and refer individuals to appropriate specialist services where additional support is required.
• Work collaboratively with internal and external partners to coordinate effective solutions.
• Maintain a person-centred approach while supporting individuals to take ownership of their employment journey.
• Maintain Quality and Performance
• Maintain accurate, timely and compliant records of customer interactions, action plans and employment outcomes.
• Manage a varied caseload effectively, prioritising activity according to customer need.
• Work towards agreed performance targets, outcomes and quality standards.
• Contribute to continuous improvement, best practice and the development of effective employment support.

About You

• Excellent communication, interpersonal and relationship-building skills.
• A compassionate, person-centred and non-judgemental approach.
• Strong coaching, motivational and problem-solving abilities.
• The ability to manage a diverse caseload and prioritise competing demands.
• A proactive, resilient and solution-focused mindset.
• Strong organisational, administrative and record-keeping skills.
• The confidence to work independently within a community-based environment.
• A full UK driving licence and access to your own vehicle.

Desirable Experience

• Previous experience as an Employment Specialist, Employment Advisor, IPS Practitioner or similar employability professional.
• Experience within employability, supported employment, welfare-to-work, careers guidance or vocational rehabilitation.
• Knowledge of workplace wellbeing, disability inclusion and reasonable adjustments.
• Understanding of benefits, health-related employment support or vocational services.
• Experience supporting individuals with mental health conditions, disabilities or complex barriers to employment.
• Experience of employer engagement, partnership development and stakeholder management.
• Knowledge or practical experience of the IPS model.

Why Apply

This is an excellent opportunity for an Employment Specialist who wants to make a genuine difference to people's working lives while developing strong relationships with employers and communities across Mansfield. If you are passionate about helping people overcome barriers, achieve sustainable employment and progress in their careers, we'd love to hear from you.