Employment Advisor

Trigon Recruitment Ltd; Liverpool City Region; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Travel expenses reimbursement

Job summary

Trigon Recruitment Ltd is recruiting for an Employment Advisor to connect to work in Wirral. The role supports individuals with health conditions to achieve sustainable employment through an IPS approach, with caseload management, coaching, and employer engagement.

You will build relationships with participants, health professionals, and employers, provide person-centred support, help with job search, CV, applications, and in-work support.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Ability to coach, motivate and build trusting relationships.
• Strong organisational skills with effective caseload management.
• Ability to identify opportunities and match candidates to vacancies.

Responsibilities

• Deliver person-centred employment support to a caseload of participants.
• Develop personalised action plans and provide one-to-one support throughout the journey.
• Engage with employers to develop sustainable employment opportunities.
• Support job-search activities including CVs, applications, and interview prep.
• Provide in-work support and help participants sustain employment.
• Maintain accurate records and progress for performance targets.
• Collaborate with health professionals, community partners, and service providers.

Skills

Communication

Interpersonal skills

Coaching

Relationship-building

Organisational skills

Caseload management

Job-search support

Job description

Employment Advisor - Connect to Work

Location: Wirral (Community-Based Role) Salary: £31,000 per annum + travel expenses (beyond base location) Contract: Full-time, Permanent

Please Note: due to the community-based nature of this role, a full UK drivers license and access to own vehicle is required

We are seeking a passionate and proactive Connect to Work Employment Advisor to support individuals with health conditions, disabilities, and other barriers to employment to achieve and sustain their employment goals. Working within an IPS (Individual Placement and Support) approach, you will provide personalised, strengths-based employment support tailored to each individual's aspirations, skills, and circumstances. You will work closely with participants, employers, health professionals, and community partners to help individuals secure meaningful employment and progress within the workplace. This is a rewarding, community-based role combining vocational coaching, employer engagement, job development, advocacy, and in-work support to achieve sustainable employment outcomes.

Key Responsibilities

Deliver Person-Centred Employment Support

• Manage a caseload of participants receiving support through the Connect to Work programme.
• Build trusting, professional relationships with participants through a person-centred approach.
• Complete vocational profiling to understand individuals' skills, strengths, aspirations, experience, and employment goals.
• Develop personalised action plans focused on achieving sustainable employment.
• Provide tailored one-to-one support throughout the employment journey.
• Identify and address barriers to employment, including health, confidence, skills, and workplace-related barriers.
• Support participants to develop job-search, interview, CV, application, and workplace skills.
• Empower participants to make informed choices about their employment and career goals.

Support Participants into Sustainable Employment

• Identify suitable employment opportunities aligned with each participant's skills, aspirations, and preferences.
• Provide intensive and individualised job-search support.
• Develop effective job-matching strategies based on participant preferences and employer requirements.
• Support participants with applications, interviews, recruitment processes, and job offers.
• Provide ongoing in-work support to help participants sustain employment.
• Support individuals to identify opportunities for career development, training, and progression.
• Gradually reduce support where appropriate while ensuring participants remain able to sustain their employment.

Develop Strong Employer Partnerships

• Proactively engage with local employers to develop sustainable employment opportunities.
• Build and maintain strong relationships with employers across the Wirral area.
• Develop an understanding of local labour markets, sectors, vacancies, and employer needs.
• Promote the benefits of inclusive recruitment and employing individuals with health conditions and disabilities.
• Identify opportunities for job development, work trials, placements, and sustainable employment.
• Support employers to understand appropriate workplace adjustments and effective ways of supporting employees.
• Maintain professional relationships with employers throughout the participant's employment journey.

Work Collaboratively with Health and Community Partners

• Develop effective working relationships with health professionals, community organisations, training providers, and other relevant stakeholders.
• Work collaboratively with partner organisations to identify and support individuals who may benefit from employment support.
• Make appropriate referrals and signpost participants to specialist services where required.
• Advocate for participants where appropriate and ensure support is coordinated around their individual needs.
• Contribute to a collaborative, integrated approach to health and employment support.

Provide Ongoing In-Work Support

• Provide personalised support to participants once they enter employment.
• Help individuals overcome workplace challenges and develop confidence in their new role.
• Work with participants and employers to identify appropriate solutions to emerging issues.
• Support individuals to understand and access reasonable adjustments where appropriate.
• Monitor employment progress and intervene proactively where there is a risk of job loss.
• Support participants to develop their skills, confidence, and independence within the workplace.

Maintain Quality and Performance

• Maintain accurate, timely, and compliant records of participant engagement, activity, progress, and outcomes.
• Manage a varied caseload effectively and prioritise activity according to participant need.
• Work towards agreed performance targets while maintaining high-quality, person-centred support.
• Ensure all activity is delivered in line with Connect to Work requirements, organisational policies, and the principles of IPS.
• Monitor participant progress and adapt support plans where required.
• Contribute to service development, continuous improvement, and sharing of best practice.
• Attend team meetings, supervision, training, and performance reviews as required.

About You

We're looking for someone who is passionate about supporting people into meaningful and sustainable employment and who can build positive relationships with participants, employers, and professional partners.

• Excellent communication and interpersonal skills.
• A person-centred, strengths-based approach.
• Strong coaching, motivational, and relationship-building skills.
• The ability to build trust with individuals experiencing health conditions, disabilities, or complex barriers to employment.
• A proactive and solution-focused approach.
• Strong employer engagement and networking skills.
• The ability to identify suitable employment opportunities and effectively match candidates to vacancies.
• Excellent organisational and caseload management skills.
• The ability to work independently within a community-based environment.
• Strong administrative and record-keeping skills.
• The ability to manage competing priorities and work towards performance targets.
• A full UK driving licence and access to your own vehicle.

Desirable Experience

We welcome applications from candidates with experience across a range of support, health, wellbeing, recovery, and employability settings. In particular, experience within supported housing, mental health, recovery, social prescribing, or related community-based services would be highly relevant, alongside experience within employment support.

• IPS, Connect to Work, supported employment, employability, welfare-to-work, or vocational rehabilitation.
• Supported housing, mental health, recovery, substance misuse, social prescribing, community support, or other person-centred support services.
• Supporting individuals with health conditions, disabilities, mental health needs, or complex barriers to employment.
• Building trusting relationships with individuals who may be experiencing multiple or complex barriers.
• Supporting individuals to identify goals, build confidence, develop independence, and make positive changes in their lives.
• Knowledge of the Individual Placement and Support (IPS) model and fidelity principles.
• Vocational profiling, job matching, job development, and in-work support.
• Engaging with employers and developing sustainable employment opportunities.
• Workplace wellbeing, disability inclusion, and reasonable adjustments.
• Health-related employment support and vocational services.
• Local labour markets and employment opportunities.
• Working collaboratively with health, community, statutory, or voluntary sector services.
• Making referrals, signposting individuals to appropriate services, and coordinating support around individual needs.