Employment Advisor

The Growth Company; Barnsley; On-site; GBP 28,000 - 29,000; Full time

Job summary

The Growth Company (GC) is hiring an Employment Advisor to guide unemployed individuals toward employment, training, and education under The Restart Scheme. The role involves delivering tailored advice, coordinating with partners, and conducting group and one-on-one sessions. A strong track record in welfare-to-work and meeting targets is essential.

The starting salary is £27,500 per year, rising to £29,272 after probation. Applications from eligible UK workers only.

Qualifications

• Extensive experience in sales, customer service, and welfare-to-work sectors.
• Proven ability to meet targets with understanding of local labour markets.
• Familiarity with guidance and welfare-to-work programmes.

Responsibilities

• Coordinate and deliver advice, guidance and training for unemployed individuals.
• Liaise with agencies (JCP, colleges, employers, training providers) to support progression to employment.
• Deliver one-on-one and group activities, including initial assessments and job search sessions.
• Identify learning needs and provide personalised interventions.
• Refer customers to internal/external agencies to facilitate progress.
• Plan trainings tailored to each customer's needs.
• Support customers in deciding on options to meet needs.

Skills

Sales experience

Customer service

Welfare-to-work

Target achievement

Education

Relevant experience (see notes)

Tools

MI systems

Spreadsheets

Diary management

Email

Data security

Job description

The Growth Company's (GC) Employment, Justice and Health team is excited to announce a new opportunity for an Employment Advisor. In this role, you will provide guidance and training services to support unemployed individuals on who on their journey towards employment, training, and education through The Restart Scheme.

Please note that the starting salary for this role is £27,500 per annum, increasing to £29,272 upon successful completion of the probationary period.

The Restart Scheme is a Department for Work and Pensions (DWP) initiative that provides up to 12 months of tailored, intensive support to individuals who have been on Universal Credit for over 6 months gain employment. We help people overcome barriers to employment through personalised coaching, skills development, and job search support. The programme works closely with employers to connect participants to suitable opportunities, while also building confidence and readiness for work.

Key Responsibilities

• Coordinate and deliver advice, guidance, and training interventions for unemployed individuals.
• Operate referral and liaison procedures with agencies (e.g., JCP, local referral partners, colleges, employers, training providers, and recruitment agencies) to support individuals in achieving skills and progressing to employment, training, and education.
• Establish and deliver both one-on-one and group activities, including initial assessments, inductions, job search sessions, and follow-up appointments.
• Identify and address individual learning needs through personalised interventions.
• Refer customers to internal and external agencies to facilitate their progress.
• Plan training and other interventions tailored to each customer's needs.
• Assist customers in deciding on options to meet their needs and provide ongoing support.
• Report any concerns related to the safeguarding of individuals.

About You

• Proven track record of working with vulnerable customer groups.
• Demonstrated ability to meet targets with a strong understanding of the local labour market, recruitment methods, and growth industries.
• In-depth knowledge of welfare-to-work programmes and the customer base.
• Familiarity with guidance and national standards.
• Excellent rapport-building skills, professional demeanour, and good communication skills.

Skills Required

• Extensive experience in sales, customer service, and the welfare-to-work sector.
• Proven ability to thrive under pressure in high-performance environments.
• Skilled in customer-facing roles across various sectors, including Customer Services, Hospitality, Social Care, Sales, and Retail.
• Well-developed IT skills, including management information (MI) systems, spreadsheets, diary management, email, and data security.
• Consistently meet key performance indicators (KPIs) and challenging targets.
• Strong ability to network and effectively promote the organisation.

We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK.

Artificial intelligence can assist you during the application process, but every example and statement you include must be honest, accurate, and based on your own real experiences. If plagiarism is detected, meaning you present someone else's ideas or experiences, or AI-generated content, as your own, your application may be withdrawn, and internal applicants could face disciplinary action.

At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.

Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.

We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact [e-mail] or call us on 0161 237 4447.

Examples include

• Meeting the hiring manager or touring the venue in advance.
• Extra time for tasks.
• Interview questions shared beforehand.
• Accessibility software or equipment for assessments.

We're proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we've removed questions about convictions from the initial application stage.

GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.

All GC colleagues will work in line with the Health and Safety at work act and the GC Health and Safety Policy.