Employment Administration & Payroll Advisor

Cornwall Council Jobs and Careers; Truro; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Generous annual leave

Health and wellbeing programme

Employee discounts

Job summary

Cornwall Council is seeking an enthusiastic Advisor (Employment) to join the Employment Team within Customer and Business Operations. You will provide high-quality administrative support across employment and payroll activities, processing lifecycle changes and maintaining records to ensure accurate documentation.

You will work with employees, managers and external customers, delivering a professional, timely service while escalating complex matters as needed.

Qualifications

• Understanding of employment legislation and regulatory requirements.
• Excellent organisational skills and ability to manage priorities.
• Experience maintaining records and processing information with business systems.
• Strong customer service and stakeholder liaison.
• Proficiency in Microsoft Office applications.

Responsibilities

• Process employee lifecycle changes including new starters, variations and leavers.
• Maintain electronic personnel records and produce employment documentation.
• Respond to queries from employees, managers and external customers.
• Escalate complex matters and ensure timely, accurate information.

Skills

Research skills

Information management

Reporting skills

Confidentiality & data protection

Record maintenance

Customer service

Communication

Organisational skills

Microsoft Office

Tools

MS Word

MS Excel

MS Outlook

Job description

Cornwall Council is seeking an enthusiastic Advisor (Employment) to join the Employment Team within Customer and Business Operations. You will provide high-quality administrative support across employment and payroll activities, processing lifecycle changes and maintaining records to ensure accurate documentation.

You will work with employees, managers and external customers, delivering a professional, timely service while escalating complex matters as needed.