Employer Relationship Manager

Get Set UK; Burnley; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Sales bonus up to £800 per quarter

25 days' annual leave

Vitality health and wellbeing support

24/7 Employee Assistance Programme

Workplace pension

Share buy scheme

Up to £360 a year IncentFit

EE mobile plan discounts

Job summary

Get Set UK is seeking a results-focused professional to identify and engage employers, understand recruitment needs and build a credible vacancy pipeline. You will build trust with employers and track job starts with sustained employment outcomes, while maintaining accurate CRM records and coordinating cross-functional activity.

The role is target-driven, balancing employer prospecting, meetings, candidate discussions and admin.

Qualifications

• Experience in recruitment, employer engagement or B2B sales with evidence of relationships that led to vacancies, placements or measurable outcomes.
• Evidence of developing and managing multiple employer, client or business relationships with consistent follow-up.
• Evidence of understanding customer needs, influencing decisions and managing expectations professionally.
• Evidence of commitment, reliability and consistently delivering high standards of work.
• Evidence of delivering outcomes, targets, tasks, projects or agreed objectives.
• Ability to present your recent employment history clearly, including explaining gaps during the previous five years.
• Confident working knowledge of Microsoft Office applications, with the ability to learn and adapt to other software and digital systems.
• Experience in employability, skills or a related sector.

Responsibilities

• Identify and engage employers to build a credible vacancy pipeline.
• Coordinate meetings, follow up persistently, and maintain accurate CRM records.
• Track job starts and sustained employment resulting from relationships you developed.
• Balance prospecting, meetings, candidate discussions and admin to achieve measurable outcomes.

Skills

Employer engagement

B2B sales

Relationship management

Communication

Persistence

Presentation skills

Meeting targets

Reliability

Strategic thinking

Tools

Microsoft Office

CRM software

Job description

You will identify and engage employers, understand their recruitment needs and build a credible vacancy pipeline. You represent Get Set UK externally, so employers need to trust that you understand their business and will put forward people with a realistic chance of succeeding. Working with colleagues and participants, you will make sensible matches between vacancies and the skills, circumstances and readiness of the people we support. You will follow opportunities beyond the introduction, tracking job starts and whether employment is sustained. Alongside employer prospecting and meetings, you will maintain accurate CRM records, coordinate with colleagues and follow up consistently. Not every employer conversation will convert. Vacancies will change or disappear, and some opportunities will not be suitable. You need the commercial judgement and persistence to recognise worthwhile opportunities and keep relationships moving.

What success looks like

You build an active employer network that generates genuine vacancies and employment outcomes, rather than activity that goes nowhere. Your pipeline is current and credible. Employers receive responsive, professional support, participants are matched thoughtfully and your CRM records are accurate and up to date. Ultimately, you can demonstrate job starts and sustained employment resulting from relationships you developed.

The sales bonus of up to £800 per quarter directly rewards job starts and outcomes.

The working reality

This is a target-driven role where impact matters more than the number of conversations you have. You will balance employer prospecting, meetings, candidate discussions, CRM administration, internal coordination and outcome tracking. Employers will say no, plans will change and opportunities will fall through. You need to be comfortable developing new business relationships, following up persistently and being accountable for measurable employment outcomes.

Get Set UK is a Disability Confident and Equal Opportunity Employer. Reasonable adjustments are available throughout recruitment.

Get Set UK delivers employment, skills, apprenticeships, health and justice services, helping people overcome barriers and progress towards meaningful, sustainable employment. We are part of Palladium, a global impact organisation with more than 60 years' experience delivering programmes and solutions internationally.

• Experience in recruitment, employer engagement or B2B sales, with evidence of relationships that led to vacancies, placements, sales or other measurable outcomes.
• Evidence of developing and managing multiple employer, client or business relationships, including consistent follow-up and progressing opportunities.
• Evidence of understanding customer needs, influencing decisions and managing expectations professionally.
• Evidence of commitment, reliability and consistently delivering high standards of work.
• Evidence of delivering outcomes, targets, tasks, projects or agreed objectives.
• Ability to present your recent employment history clearly, including explaining gaps or short-term roles during the previous five years.
• Confident working knowledge of Microsoft Office applications, with the ability to learn and adapt to other software and digital systems.
• Experience in employability, skills or a related sector.
• Sales bonus of up to £800 per quarter, based on job starts and outcomes.
• 25 days' annual leave, increasing with service.
• Vitality health and wellbeing support, including GP services, mental health support and physiotherapy.
• 24/7 Employee Assistance Programme, including up to six counselling sessions a year and legal, financial and debt guidance.
• Workplace pension, with salary sacrifice available subject to eligibility and scheme rules.
• Share buy scheme.
• Up to £360 a year through IncentFit for eligible activities.
• Wellbeing, retail, fitness, travel and mobile discounts, including 20% off eligible EE mobile plans.