Employee Relations Specialist

JR United Kingdom; Woking; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company in payroll and HR recruitment is seeking a dedicated HR support manager with expertise in UK employment law and absence management. In this role, you'll manage cases, support employee wellbeing initiatives, and ensure compliance with legal standards. This position offers a supportive environment with a focus on coaching managers and promoting best practices in attendance management.

Qualifications

• Proven experience managing absence-related ER cases.
• Strong communication and influencing skills.
• Experience working with Occupational Health and external stakeholders.

Responsibilities

• Manage case management through welfare and attendance meetings.
• Produce absence management reports and propose actions.
• Support HR projects ensuring compliance with the Equality Act.

Skills

Knowledge of UK employment law

Case management

Data interpretation

Communication skills

Organisational skills

Discretion and empathy

Job description

*Please note, as part of this role you will be required to travel to various sites across London, including Croydon, Enfield, and Tottenham - all travel is expensed. There is likely to be 1 day a week working from home!

Main responsibilities

• Manage and support case management through welfare and attendance meetings, guiding managers on handling sickness absences in line with policies.
• Facilitate occupational health referrals by guiding managers to support employees in their return to work, ensuring reasonable adjustments are made where feasible.
• Ensure compliance with GDPR by maintaining accurate records and supporting managers with appropriate actions on absence cases and interventions.
• Produce absence management reports, highlighting key metrics and proposing actions, while working with HR to identify risks and trends for intervention.
• Support HR projects and promote employee wellbeing, ensuring compliance with the Equality Act 2010 and consistency in the management of absence cases.

Knowledge and skills

• Strong knowledge of UK employment law.
• Proven experience managing and supporting absence-related ER cases, including long-term sickness and capability processes.
• Ability to interpret data, identify trends, patterns, and recommend proactive solutions.
• Strong communication and influencing skills with the ability to coach and advise managers at all levels.
• Experience working with Occupational Health and other external stakeholders.
• Excellent organisational skills with the ability to manage multiple cases simultaneously.
• Able to handle sensitive cases with professionalism, discretion, and empathy whilst coaching managers in best practice attendance management techniques.

Have the above experience? APPLY NOW! You can contact me directly - [e-mail]

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business).

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Created on 06/06/2025 by JR United Kingdom