Employee Relations Specialist

Salon Services; Bracknell; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary

Staff Discount

Pension

Job summary

Sally Europe is recruiting an Employee Relations Specialist to join our HR Shared Services Team in Bracknell. You will use your knowledge of employment legislation to lead the HR Officer, ensure policy compliance, and handle a portfolio of ER cases.

The role involves advising managers, driving continuous improvements, and occasionally supporting investigations at different locations. Excellent organisational and analytical skills are essential.

Qualifications

• CIPD level 5 to 7 (or equivalent).
• Experience as ER Advisor or generalist HR.
• Excellent teamworking, relationship building and influencing skills.
• Good knowledge of UK employment legislation and able to demonstrate covering all elements of the employee life cycle.
• Strong customer service skills and the ability to deliver constructive, supportive and accurate employment advice.
• Able to deliver an honest, positive and highly confidential service to the business.
• Strong planning, organisational and analytical skills.

Responsibilities

• Day to day management and work allocation for HR Officer.
• Developing and implementing new ideas to drive continuous improvements to customer service and efficiency.
• Lead on complex ER cases, including Employment Tribunals, Grievances, restructures and ACAS subjects, utilising team for support.
• In partnership with the HR Services Manager, lead on conducting a regular review of HR policies and procedures, benchmarking external market and ensuring they reflect any legislative and business change.
• Keep up to date with developments in employment legislation and HR best practice.
• Owning the HR Services escalation process, effectively communicating with relevant stakeholders and driving issues through to resolution.
• Ensure the effective delivery of a 'shared services' function to UK & ROI arm of the business, promoting and implementing Manager and Employee self service with particular regard to standard ER and employment lifecycle processes in line with company policies and procedures

Skills

CIPD Level 5-7

ER Advisor

Teamwork

Relationship building

Influencing

UK employment law

Employee lifecycle

Education

CIPD Level 5-7

Job description

Employee Relations Specialist

Bracknell - Office Based Role

The Role...

We are currently recruiting for an Employee Relations Specialist to join our HR Shared Services Team in Bracknell.

As the ER Specialist within the team, you'll be trusted to use your expert knowledge of employment legislation and procedures to lead the HR Officer, keeping them on top of business demand and ensuring compliance with internal audit expectations. You will advise managers in relation to policy, HR best practice and legislation, managing a portfolio of cases which includes the full spectrum of ER-related matters, inclusive of complex employment law challenges.

This is an excellent opportunity for someone who is looking to use their experience to turn strategy into action by leading and motivating a team. Please note, from time to time, you may need to attend different locations to support investigations.

Duties include but won’t be limited to:

• Day to day management and work allocation for HR Officer
• Developing and implementing new ideas to drive continuous improvements to customer service and efficiency
• Lead on complex ER cases, including Employment Tribunals, Grievances, restructures and ACAS subjects, utilising team for support
• In partnership with the HR Services Manager, leadon conducting a regular review of HR policies and procedures, benchmarking external market and ensuring they reflect any legislative and business change
• Keep up to date with developments in employment legislation and HR best practice
• Owning the HR Services escalation process, effectively communicating with relevant stakeholders and driving issues through to resolution
• Ensure the effective delivery of a 'shared services' function to UK & ROI arm of the business, promoting and implementing Manager and Employee self service with particular regard to standard ER and employment lifecycle processes in line with company policies and procedures

Skills and Experience...

• CIPD level 5 to 7 (or equivalent)
• Currently operating as an ER Advisor or have generalist HR experience
• Excellent team working, relationship building and influencing skills
• Good knowledge of UK employment legislation and able to demonstrate covering all elements of the employee life cycle
• Strong customer service skills and the ability to deliver constructive, supportive and accurate employment advice
• Able to deliver an honest, positive and highly confidential service to the business
• Strong planning, organisational and analytical skills

About Us….

We’re Sally Europe, the biggest supplier in Europe for hair and beauty professionals. We bring together the following market-leading professional brands; Sally, Salon Services, Pro Duo, Salon Success and Sinelco, and we operate across 7 European countries.

Our mission is to be the preferred partner for professionals across Europe, but we are not stopping there. We care about making a difference to our employees and customers and getting it right each time. Our people throughout have a forward-thinking ethos, teams are always striving to inspire others, and we continue to deliver new and innovative solutions that leave that lasting impression.

Benefits:Competitive Salary, Pension, Staff Discount