Employee Relations Specialist

JGA Recruitment Group | B Corp; Birmingham; Hybrid; GBP 41,000 - 50,000; Full time

Job summary

JGA Recruitment Group is working with a well-established organisation in the West Midlands, seeking an Employee Relations Specialist to provide practical, commercially aware HR advice to managers across a varied client base.

This hands-on ER role covers disciplinaries, grievances, absence, performance, and harassment, with involvement in investigations and policy development, while collaborating with senior stakeholders in a hybrid, permanent position.

Qualifications

• ER advisory/consultancy experience required.
• Ability to manage sensitive employee relations cases.
• Strong knowledge of UK employment law.
• Experience handling disciplinaries, grievances, absence and investigations.

Responsibilities

• Provide expert ER advice on complex cases and legislation.
• Lead disciplinary, grievance and workplace investigations.
• Support managers with attendance, performance and capability matters.
• Advise on safeguarding-related HR issues as needed.
• Coach and train managers on HR and ER best practice.
• Support HR projects, change programmes and policy development.
• Build relationships with Trade Unions and professional associations.
• Collaborate with senior stakeholders across multiple schools.

Skills

Employee relations

Generalist HR

UK employment law

Disciplinaries

Grievances

Absence

Investigations

Stakeholder management

Coaching

Trade unions

Job description

Employee Relations Specialist

Up to £45,000

West Bromwich

Hybrid

Permanent

We’re working with a well-established organisation that supports clients across the West Midlands and surrounding areas. They’re looking for an Employee Relations Specialist to provide practical, commercially aware HR advice to managers across a varied client base.

The Role

This is a hands‑on ER-focused position where you’ll advise on a broad range of employee relations matters, including disciplinaries, grievances, absence, performance, and harassment, as well as supporting wider HR projects and organisational change.

You’ll work closely with managers and leaders, providing pragmatic advice around employment law, policies and procedures, while also attending formal meetings and conducting investigations where required.

The role will also involve:

• Providing expert advice on complex ER cases and employment legislation
• Leading disciplinary, grievance and other workplace investigations
• Supporting managers with attendance, performance and capability matters
• Advising on safeguarding‑related HR issues where required
• Coaching and training managers on HR and ER best practice
• Supporting HR projects, change programmes and policy development
• Building positive relationships with Trade Unions and Professional Associations
• Supporting the development and delivery of HR policies and processes
• Working collaboratively with senior stakeholders across multiple schools

About You

We’re looking for someone who is confident operating in an ER advisory/consultancy capacity and can manage potentially sensitive and complex employee relations cases with professionalism.

You’ll ideally have:

• Strong experience across employee relations and generalist HR
• Excellent knowledge of UK employment law and HR best practice
• Experience managing disciplinaries, grievances, absence and investigations
• Strong communication and stakeholder management skills
• Confidence advising and coaching managers
• Experience working with or alongside Trade Unions would be advantageous
• A pragmatic, solutions‑focused approach and the ability to work autonomously

Privacy Notice

JGA Recruitment Group Ltd (“We”) are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003.