Employee Relations Partner

Randstad Finance; City Of London; On-site; GBP 68,000 - 83,000; Full time

Job summary

Randstad Finance is seeking an experienced Employee Relations Partner in London to lead the ER strategy, governance, and advisory services across UK&I. You will resolve complex disputes, guide senior leaders on TUPE and acquisitions, and ensure best-practice policy application.

You will manage a team of ER specialists, oversee health and absence processes, and drive high-risk change programs while reporting to HR leadership.

Qualifications

• Minimum of 5 years' experience in employee relations and conflict resolution.
• Strong understanding of UK employment law and tribunal processes.
• CIPD qualification or a degree in HR or related field.
• Experience operating in a global, matrixed organisation with senior stakeholders.

Responsibilities

• Lead ER strategy, governance, and compliance across UK&I.
• Provide escalation-level ER advice on complex matters (discipline, grievances, TUPE).
• Manage ER team and ensure SLAs for ER queries and tickets.
• Oversee Occupational Health processes and absence management guidance.
• Lead high-risk changes like TUPE, redundancies, and restructures.
• Provide strategic options to HR leadership balancing risk and priorities.
• Oversee high-risk ER matters to resolution and tribunal preparations.
• Own ER risk dashboard and analytics to drive improvements.
• Design training for managers and HR on ER practices.

Skills

Conflict resolution

Stakeholder management

Strategic communication

Leadership

Education

CIPD qualification or HR degree

Tools

Workday

EthicsPoint

ServiceNow

SharePoint

Job description

Employee Relations Partner

Location: London

Job Type: Permanent / Full-Time

Salary: £75,000

About the Role

We are currently partnering with a leading technology business to recruit a senior, data-driven and proactive Employee Relations Partner. Reporting to the Head of Shared Services UK&I, this pivotal role will lead and execute the employee relations strategy, operating model, and governance across UK&I. Acting as the senior ER authority within a global, matrixed organisation, you will resolve complex disputes, advise senior leaders on strategic matters such as TUPE and acquisitions, and ensure adherence to best practice and company policies.

Key Responsibilities

• Lead on the employee relations strategy and ensure comprehensive governance, legal compliance, and alignment with global corporate values.
• Provide expert, end-to-end advice and support as the escalation point for complex employee relations matters including disciplinary, grievance, absence management, performance management, probation, capability, misconduct, redundancy, TUPE, flexible working, and family leave.
• Manage a team of coworkers and ER specialists to ensure ER tickets and queries are responded to within agreed SLAs.
• Manage the Occupational Health process, track referrals, and guide stakeholders on absence and reasonable adjustments.
• Lead on high-risk organisational change processes such as TUPE, redundancy, and restructures.
• Provide strategic advice and structured options to the UK&I HR Leadership Team and senior business leaders, balancing legal risk, commercial priorities, and organisational precedent.
• Oversee the highest-risk ER matters through to resolution, including employment tribunal preparations and settlement decisions.
• Own the UK&I risk dashboard, manage the ER system (EthicsPoint), and produce regular reporting analytics to identify trends and drive continuous improvement.
• Design and lead training workshops for managers, leaders, and HR on effective employee relations practices and policy application.

Key Requirements

• Minimum of 5 years' experience in employee relations, with a strong focus on conflict resolution and compliance.
• In-depth understanding of UK employment law and legislation, with experience managing cases through to employment tribunal.
• CIPD qualification (or equivalent) or a degree in Human Resources or a related field.
• Experience operating within a global, matrixed organisation.
• Experience with Workday, EthicsPoint, and other HR or case management systems (e.g. ServiceNow, SharePoint).
• Exceptional stakeholder management, influencing, and strategic communication skills.

If you are an experienced and strategic Employee Relations leader looking to drive impactful change within a market-leading organisation.

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds.

Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK.