Employee Relations Manager

JR United Kingdom; Peterborough; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company is seeking an experienced Employee Relations Manager to join their HR team in Peterborough. The role involves providing expert advice on employee relations matters, managing HR policies, and supporting organizational change. Ideal candidates will have CIPD qualifications and a strong background in employment law and HR best practices.

Qualifications

• Experience advising managers in unionized environments.
• Proven track record in managing complex ER casework.
• Strong understanding of HR policies and procedures.

Responsibilities

• Deliver high-quality, customer-focused employee relations service.
• Manage employment policies and casework processes.
• Provide specialist policy advice across HR and OD.

Skills

Knowledge of employment law

HR best practices

Solutions-focused approach

Collaborative teamwork

Education

Chartered CIPD membership or equivalent experience

Job description

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Employee Relations Manager, peterborough

Location: Peterborough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Position: Employee Relations Manager

Location: Kingston Upon Thames

Type: Permanent

The Role

Are you an experienced HR professional with a passion for employee relations and driving forward a fair, consistent, and people-focused approach to workforce matters? We’re seeking a skilled Employee Relations Manager to join our friendly and supportive HR & OD team.

In this role, you’ll be responsible for delivering a high-quality, customer-focused ER service, providing clear, professional advice on employee relations matters such as disciplinary, grievance, and attendance management. You’ll help shape modern and consistent HR policies and practices across our partner organizations.

You’ll work closely with a Senior HR Advisor and HR & OD Apprentice, collaborating with legal and external partners to support effective service delivery. This is an opportunity to influence change, support culture development, and contribute to a progressive People & OD strategy.

Main Duties and Responsibilities

• Manage employment policies and casework processes
• Facilitate informal resolutions when appropriate
• Coordinate with shared service operations to meet RBK requirements
• Ensure governance and management of terms, conditions, and contracts
• Oversee casework, including hearings related to workforce issues, sickness absence, and mental health
• Identify risks related to ET claims and financial exposure
• Monitor investigation timelines and escalate delays, implementing mitigation strategies
• Support service improvement, training, and manager empowerment
• Review and develop HR policies and operational processes
• Provide specialist policy advice across HR and OD
• Make recommendations to managers to resolve issues early and mitigate risks
• Manage formal HR casework, including panel management and representation

Skills & Experience

• Chartered CIPD membership or equivalent experience
• Experience advising managers in a unionized environment
• Strong knowledge of employment law and HR best practices
• Experience managing complex ER casework and organizational change
• Collaborative, solutions-focused, and professional approach

The role may require occasional irregular working hours with reasonable notice for events and meetings. Flexibility during these periods is expected.