Employee Relations Manager

Catalyst Partners; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Catalyst Partners is partnering with a globally recognised luxury brand to recruit an experienced Employee Relations Lead for their UK HR team. You will own complex ER matters, lead workplace investigations, and ensure compliant outcomes across the organisation.

In this role you will collaborate with HR, Legal, Compliance and senior leaders, provide expert ER guidance, produce detailed reports, and help shape ER policies and practices while handling sensitive information with discretion.

Qualifications

• Significant experience managing complex Employee Relations casework within a multi-site environment.
• Strong knowledge of UK employment law and ACAS guidelines.
• Proven experience conducting workplace investigations and managing high-risk ER matters.
• Experience advising on misconduct, grievances, discrimination, harassment, whistleblowing, and performance management.
• Strong stakeholder management skills with the ability to influence at all levels.
• Excellent report-writing, analytical, and decision-making capabilities.
• The ability to handle highly sensitive matters with discretion and professionalism.

Responsibilities

• Lead and manage complex disciplinary, grievance, capability and absence cases across the UK business.
• Conduct sensitive workplace investigations, including matters relating to misconduct, discrimination, harassment, ethics and conflicts of interest.
• Provide expert Employee Relations advice to managers, HR colleagues, and senior stakeholders.
• Produce detailed investigation reports and recommendations to support decision-making.
• Partner with Legal, Compliance, and Internal Audit teams on high-risk employee relations matters.
• Support the management of Data Subject Access Requests (DSARs) and other employee data-related matters.
• Review and enhance ER policies, procedures, and practices to ensure compliance with UK employment law and evolving best practice.
• Identify trends and insights from ER activity to support business improvement and reduce organisational risk.
• Deliver training and coaching to managers and HR teams on ER processes, investigations, and employment legislation.

Skills

Employee Relations

ER casework

Workplace investigations

UK employment law

ACAS guidelines

Stakeholder management

Report writing

Data privacy

Job description

Our client is a globally recognised luxury consumer brand known for its exceptional quality, craftsmanship, and customer experience. With a strong international presence and a people-first culture, they are now looking for an experienced Employee Relations professional to join their UK HR team to play a pivotal role in supporting employee relations, workplace investigations, governance, and compliance across the organisation.

The Opportunity

This is a fantastic opportunity for an experienced ER Lead to take ownership of complex and high-profile employee relations matters within a prestigious, fast-paced organisation. Working closely with HR, Legal, Internal Audit, and senior business leaders, you'll lead on a broad range of ER and workplace investigation matters, helping to protect the business whilst ensuring fair, consistent, and legally compliant outcomes.

This role would suit someone who thrives in a specialist ER position and enjoys navigating complex cases, influencing senior stakeholders, and driving best practice across the employee lifecycle.

Key Responsibilities

• Lead and manage complex disciplinary, grievance, capability and absence cases across the UK business.
• Conduct sensitive workplace investigations, including matters relating to misconduct, discrimination, harassment, ethics and conflicts of interest.
• Provide expert Employee Relations advice to managers, HR colleagues, and senior stakeholders.
• Produce detailed investigation reports and recommendations to support decision-making.
• Partner with Legal, Compliance, and Internal Audit teams on high-risk employee relations matters.
• Support the management of Data Subject Access Requests (DSARs) and other employee data-related matters.
• Review and enhance ER policies, procedures, and practices to ensure compliance with UK employment law and evolving best practice.
• Identify trends and insights from ER activity to support business improvement and reduce organisational risk.
• Deliver training and coaching to managers and HR teams on ER processes, investigations, and employment legislation.

More about You

• Significant experience managing complex Employee Relations casework within a multi-site environment.
• Strong knowledge of UK employment law and ACAS guidelines.
• Proven experience conducting workplace investigations and managing high-risk ER matters.
• Experience advising on issues such as misconduct, grievances, discrimination, harassment, whistleblowing, and performance management.
• Strong stakeholder management skills with the ability to influence at all levels.
• Excellent report-writing, analytical, and decision-making capabilities.
• The ability to handle highly sensitive matters with discretion and professionalism.