Employee Relations Coordinator: Case Management & Liaison

Altrad UK, Ireland & Nordics; Bridgwater; On-site; GBP 26,000 - 38,000; Full time

Job summary

Altrad UK, Ireland & Nordics in Bridgwater seeks an organised ER Coordinator to support Employee Relations across the MEH Programme. You will assist the ER Manager with case administration, guidance to managers, and maintaining confidentiality and consistency under the HPC Common Framework Agreement.

You will work closely with MEHJV HR/ER teams, Trade Unions and stakeholders to produce weekly ER reports, escalate risks, and ensure accurate records and timely case progression in a fast-paced,

Qualifications

• Previous HR or Employee Relations experience preferred.
• CIPD Level 3 qualification, Level 3 CertRP, or currently working towards one of these qualifications.
• Excellent Microsoft Office skills, particularly Microsoft Excel.
• Strong administrative and organisational skills.
• Strong decision-making skills with the ability to assess issues and escalate appropriately.
• High level of attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Strong interpersonal skills and the ability to build effective relationships across different stakeholder groups.
• Previous experience working in a Trade Union or construction environment is advantageous.
• Ability to work effectively in a fast-paced, highly regulated project environment.

Responsibilities

• Maintain an accurate register of live Employee Relations cases, including investigations, grievances and disciplinary matters.
• Coordinate ER cases and associated activities in a timely manner and in accordance with the HPC Common Framework Agreement.
• Support the ER Manager with day-to-day advice and guidance to supervisors and managers on Employee Relations matters.
• Advise and coach managers on the effective management of Employee Relations issues in line with the HPC Common Framework Agreement.
• Liaise with MEHJV parent company HR and ER teams as required to support effective case management and resolution.
• Support MEH Local Joint Council meetings, including acting as note-taker and ensuring accurate records are maintained.
• Liaise with recognised HPC Trade Union Convenors as required.
• Support the ER Manager with project work and wider Employee Relations initiatives.
• Compile accurate weekly ER management reports, providing visibility of case activity, progress and emerging issues.
• Maintain confidentiality and consistently act with integrity when handling sensitive employee and case information.
• Ensure ER documentation and records are accurate, up to date and appropriately maintained.
• Support the identification and escalation of emerging Employee Relations risks or issues.
• Build effective working relationships with managers, supervisors, HR/ER teams, Trade Union representatives and wider project stakeholders.
• Undertake other Employee Relations duties and responsibilities as required.

Skills

Administrative skills

Organizational skills

Communication skills

Attention to detail

Discretion

Interpersonal skills

Stakeholder management

Teamwork

Education

CIPD Level 3 qualification

CertRP qualification

Currently pursuing CIPD

Tools

Microsoft Excel

Microsoft Office

Job description

Altrad UK, Ireland & Nordics in Bridgwater seeks an organised ER Coordinator to support Employee Relations across the MEH Programme. You will assist the ER Manager with case administration, guidance to managers, and maintaining confidentiality and consistency under the HPC Common Framework Agreement.

You will work closely with MEHJV HR/ER teams, Trade Unions and stakeholders to produce weekly ER reports, escalate risks, and ensure accurate records and timely case progression in a fast-paced,