Employee Relations Consultant - 12 Month FTC

Sky; Livingston; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Join Sky as an Employee Relations Consultant and be part of a dynamic HR team that ensures compliance and supports management with complex employee relations issues. This role offers the chance to make a significant impact on employees and the workplace culture. You will provide insights, guide policy implementation, and drive continuous improvement activities while enjoying competitive pay and benefits.

Benefits

Access to free NOWTV

Generous pension package

Private healthcare

Discounted mobile and broadband

Qualifications

• Handled complex ER cases including grievances.
• Provided HR and ER advice to Team Leaders and Senior Directors.
• Balanced employee, business needs, and employment legislation.

Responsibilities

• Advise managers on Sky ER policies for complex cases.
• Evaluate case management data for risk areas.
• Ensure comprehensive documentation during case management.

Skills

Complex Employee Relations

Coaching

Judgement

Continuous Improvement

Education

Experience in an ER or HR generalist role

Job description

Employee Relations Consultant - 12 Month FTC

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Employee Relations Consultant - 12 Month FTC

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Job Description

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Job Description

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

The Employee Relations Team support high level/complex ER cases, delivering consistent and clear advice to line managers on the application of Sky policies and processes to ensure managers are acting in accordance with statutory requirements, within the agreed SLAs and making sure that the approach is congruent with our employer brand and our values.

What You'll Do

• Use a coaching style to advise managers on the application of Sky ER policies and processes on complex, sensitive and high-risk cases.
• Use adept judgement to identify risk areas during conversations with managers / review of case management data and MI and take immediate remedial action where required. Be clear with managers what is within their scope to decide.
• Stretch manager thinking to consider implications of their decisions from an employee and business perspective.
• Provide feedback to managers to help build their knowledge and skills.
• Audit and review quality of line manager case management during and after case conclusion, in line with audit requirements and to ensure due diligence – in terms of documentation, delivery, timescales etc.
• Ensure that all case related interventions are captured accurately on the Case Management tool within set timescales and within set data protection guidelines to ensure no business risk.
• Make judgements and advise managers where Occupational Health (OH) input is required and raise to OH.
• Identify common policy / process queries / misconceptions, and where required investigate the scope/scale of the issue and discuss with ER Managers.
• Continually seek opportunities that will reduce the number of escalated cases.
• Support the ER Managers in the design and development of ER policies, processes and supporting material.
• Contribute to continuous improvement activity, for example upskilling managers and process improvements.
• Provide advice & guidance as a skilled ER specialist on business led initiatives.
  
  

What You'll Bring

• Experienced in an ER or HR generalist role, where you have handled complex ER cases, ideally including complex grievances.
• Experience in providing complex HR and ER advice and direction to Managers, ideally from Team Leader to Senior Director.
• A broad understanding of HR policy and employment legislation.
• An ability to balance the needs of our employees, the business and employment legislation to assess risk and support managers in making the best decision for all.
• A continuous improvement approach, ideally with experience of improving ER or HR Service processes or ways of working.
  
  

Team Overview

Human Resources

Our HR team is all about making Sky a great place to work that’s both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best! From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time – it all makes a difference. We want our people to have everything they need to design fantastic products, create outstanding TV, deliver the best customer service and much, much, more.

The Rewards

There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few:

• Access to free NOWTV, for streaming all your favourite shows
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
  
  

How You'll Work

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more during the recruitment process.

Your Office Base

Livingston Watermark House

Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

Or Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Broadcast Media Production and Distribution

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