Employee Relations Case Manager

Liquidnet; City Of London; Híbrido; GBP 75.000 - 95.000; Jornada completa

Descripción de la vacante

TP ICAP is seeking a Manager, Employee Relations to partner with HR and business managers in delivering proactive ER advisory support in a UK context.

The role requires building trusted relationships and delivering clear, pragmatic advice on ER issues within a front-office financial services environment.

Formación

• Demonstrable ER case management experience within a front office/financial services environment.
• - Knowledge of employment law and practical application to risk management.
• - Experience handling complex ER matters including performance, disputes, redundancies and settlements.

Responsabilidades

• Minimise risk of employee issues by managing disciplinary matters and formal complaints; draft outcome letters and related documentation.
• Provide guidance on end-to-end ER matters to HR Advisory partners, including documentation drafting.
• Ensure consistency of processes and outcomes; develop and deliver ER training for stakeholders.
• Support policy development aligned with legal requirements and strategic objectives.
• Collaborate with Compliance and Legal to manage ER risks and provide MI to HR leadership.

Conocimientos

ER case management

Employment law

Stakeholder management

Front office experience

Communication

Team player

Educación

Legal background

Descripción del empleo

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

The role sits within HR and partners with HR and business managers in the delivery of a proactive employee relations offering. This is an individual who can quickly build relationships as a trusted advisor through their ability to effectively and pragmatically communicate, delivering consistent and clear advice on Employee Relations (“ER”) issues. Working as part of a team is key to being successful in this role.

Role Responsibilities

The purpose of the role is to minimise risk of employee issues through:

• Management of the internal processes for disciplinary matters and formal complaints; preparing and reviewing case related documentation; working with independent hearing officers; drafting outcome letters and reporting/following up on any recommendations and conclusions;
• Providing guidance and direction to HR Advisory partners on end to end employee relations matters including but not limited to: performance, capability, conduct, redundancies, settlement agreements, exit discussions and sickness absence process. This includes reviewing and drafting documentation;
• Ensuring consistency of process and outcomes when managing employee related risk through the documentation and review of toolkits and guidance;
• The development and delivery of training for independent hearing officers, HR Advisory, managers and employees;
• Providing problem resolution/support to HR Business Partners, HR leadership team and business leaders for all complex ER matters;
• Ensuring that the relationship between TP ICAP and its employees is managed appropriately, identifying key risks to the business and to the HR leadership team;
• Supporting policy development in line with best practice, legal requirements and in support of strategic objectives;
• Convening and facilitating internal Committee meetings;
• The promotion of a progressive culture through the management of ER cases;
• Effectively managing relationships with key internal stakeholders working closely with and also ensuring that functional boundaries are acknowledged and adhered, particularly with Compliance and Legal functions;
• Providing the HR global leadership team with regular updates and overseeing the production of statistical reporting;
• Collaboration with control partners on all aspects of conduct management;
• Receiving and reviewing management information (MI) relating to breaches and trends; and considering this information when reviewing conduct;

Experience / Competences

Essential

• Demonstrable experience with ER case management within a front office, Financial Service environment
• Sound understanding of employment law and the practical application in managing employee related risk
• Significant hands‑on experience of dealing with ER matters such as conduct and complaints, employee sickness/health & wellbeing, performance management, employment disputes, including within a front office Financial Services environment
• Experience in dealing with business restructuring such as head count reduction, TUPE, office moves, etc.
• Wants to work as a team player and enjoys discussing and advising on employee related topics
• Collaborates with stakeholders within and outside of the immediate department ‘to get the job done’

Desired

• Legal background

Role Band & Level: Manager, 7

#LI-Hybrid #LI-MID

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location

UK - 135 Bishopsgate - London