Employee Relations Advisor - Warrington

Lifeways Group; Warrington; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Real-time pay via Stream

Hybrid work: 3 days in Warrington, 2 @

Pension scheme

Wellbeing resources

CHOICE Rewards discounts

Job summary

Lifeways Group is recruiting a proactive HR Advisor (Employee Relations) to join the HR team in Warrington. You’ll provide expert guidance on ER matters and support managers across the business to handle disciplinary, grievances, absence, and performance issues.

You’ll contribute to policy updates, data reporting, and development processes while helping Lifeways become an Employer of Choice. Hybrid work is offered with 3 days in the Warrington office and 2 days remote.

Qualifications

• Proven experience managing a busy ER caseload within a fast-paced HR environment.
• Strong knowledge of employment law and ACAS best practice.
• Experience managing TUPE processes (both in and out).
• Confidence in giving commercially focused, pragmatic advice.
• Excellent communication and influencing skills.
• A proactive, solution-focused approach — with a balance of coaching and advising.

Responsibilities

• Providing timely, accurate advice on ER and generalist HR issues.
• Coaching and supporting managers to make confident, well-informed decisions.
• Liaising with Head of Employee Relations and Regional HR Managers, escalating cases where required.
• Supporting investigations, disciplinaries, grievances, consultations and restructures.
• Preparing documentation and assisting with Employment Tribunal cases.
• Contributing to HR projects — engagement surveys, policy reviews, training material and data reporting.
• Building strong, trusted relationships with managers and stakeholders across the business.

Skills

ER caseload management

Employment law knowledge

TUPE experience

Commercial advisory

Communication skills

Coaching & advising

Job description

Lifeways Group is one of the UK’s largest providers of specialist support services for people with diverse and complex needs. We’re on a transformative journey to become the Care Provider of Choice — and our people are at the heart of that mission.

Behind every role at Lifeways is a real person making a real difference. Watch our latest video to see the inspiring work we do and the lives we impact every day: CLICK HERE FOR OUR LATEST VIDEO

We’re modernising how we work: evolving our processes, investing in technology, and shaping a culture where ideas and creativity drive progress. In fact, we’re proud to be finalists in the Personnel Today Awards for Change Management — recognition of the positive transformation happening across Lifeways and within our HR function.

About The Role

We’re looking for a proactive and confident HR Advisor (Employee Relations) to join our HR team in Warrington.

In this key role, you’ll provide expert guidance, coaching and support to managers across the business on a wide range of employee relations matters — from disciplinary and grievance to absence management, performance, TUPE, and beyond. You’ll play a hands‑on part in shaping how we support over 11,000 colleagues across the UK, ensuring they have the best possible experience at Lifeways.

You’ll also contribute to wider HR projects — from policy updates and engagement initiatives to data reporting and development processes — helping to bring our vision of being an Employer of Choice to life.

What You’ll Be Doing

• Providing timely, accurate advice on a range of ER and generalist HR issues.
• Coaching and supporting managers to make confident, well‑informed decisions.
• Liaising with the Head of Employee Relations and Regional HR Managers, escalating cases where required.
• Supporting and coordinating investigations, disciplinaries, grievances, consultations and restructures.
• Preparing documentation and assisting with Employment Tribunal cases.
• Contributing to HR projects — including engagement surveys, policy reviews, training material and data reporting.
• Building strong, trusted relationships with managers and stakeholders across the business.

What We’re Looking For

We’re looking for someone who’s genuinely passionate about people, curious about new ways of working, and eager to help drive positive change.

You’ll Bring

• Proven experience managing a busy ER caseload within a fast‑paced HR environment.
• Strong knowledge of employment law and ACAS best practice.
• Experience managing TUPE processes (both in and out).
• Confidence in giving commercially focused, pragmatic advice.
• Excellent communication and influencing skills.
• A proactive, solution‑focused approach — with a balance of coaching and advising.

Why Join Lifeways?

• When you join Lifeways, you step into a role in a company that values and invests in its people. Our shared values guide everything we do:

Caring – Honest – One Team – Innovative – Courageous – Equal

You’ll get:

• Enjoy financial wellbeing tools with Stream — real‑time pay tracking, savings features, and instant access to earned pay when you need it.
• Be part of an award‑recognised HR team leading meaningful change.
• Work in a hybrid environment – 3 days in the Warrington office and 2 days remote.
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition Schemes
• Discounts on shopping, tech, travel, and more through CHOICE Rewards