Employee Relations Advisor

ABM UK; Tonbridge and Malling; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

24/7 GP for you and family

Mental Health support

Get Fit Programme

Cycle to work scheme

Perks at Work app

Life resources and tools

Crisis support

Job summary

ABM UK is seeking an Employee Relations Advisor to provide pragmatic, timely advice on discipline, grievances, TUPE, absence management, and HR policy matters. You will support line managers and operational leads across the London region as required.

The role requires strong ER knowledge, ability to handle high volumes in a fast-paced environment, and a collaborative approach to improve employee engagement and ensure policy compliance. Maternity cover.

Qualifications

• Strong ER knowledge and expertise or willingness to lead/develop.
• Experience in facilities management, hospitality, or retail.
• Fast-paced, high-volume ER case handling.
• Ability to prioritise effectively and maintain attention to detail.
• Knowledge of TUPE and employment law basics.

Responsibilities

• Act as the primary point of contact for all managers on ER cases in a fast-paced environment.
• Ensure ER matters are handled fairly and consistently in line with legal and Company requirements.
• Log and update all ER queries for reporting purposes.
• Work with line manager to monitor, review and update policies in line with current legislation and best practice.
• Prepare employment tribunal responses and evidence bundles and work with the legal team to minimise financial and legal risk.
• Help managers implement initiatives to drive continuous improvement and employee engagement.
• Undertake coaching and training with managers to improve people management skills.
• Develop and coach operational managers.
• Collaborate with HR administration and Payroll to ensure accurate data records.

Skills

ER knowledge

Facilities management

Fast-paced environment

Prioritisation

Attention to detail

TUPE knowledge

Job description

JOB TITLE: Employee Relations Advisor

HOURS: Monday - Friday, 40 Hours per week (Maternity Cover)

SALARY: Competitive

ROLE OVERVIEW AND PURPOSE

To provide pragmatic, commercial and timely advice on all employee relations matters including discipline, grievances, TUPE, absence management, restructuring and all HR Policies. You will also provide support to your line manager, and operational leads, on work across London as and when required.

KEY RESPONSIBILITIES

• To act as the primary point of contact for all managers on ER cases in a fast-paced environment
• Ensure ER matters are handled fairly and consistently in line with legal and Company requirements
• To log and update all ER queries for reporting purposes
• Work closely with your line manager to monitor, review and update all policies in line with current legislation and best practice
• To prepare employment tribunal responses and evidence bundles and work with the legal team to ensure financial and legal risk minimised
• To help managers implement initiatives to help drive continuous improvement and employee engagement in the business
• To undertake coaching and training with managers to improve skills and knowledge in people management
• Develop and coach operational managers
• To work in partnership with the HR administration and Payroll Teams to ensure data records are consistently and accurately maintained

• Strong ER knowledge and expertise or willingness to lead/develop
• Experience in facilities management, hospitality, or retail
• Used to working with high volumes in a fast-paced environment
• Able to prioritise effectively
• Attention to detail
• Knowledge of TUPE

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

About ABM:

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.