Emerging Markets Relationship Partner, Private Banking

JPMorgan Chase & Co.; Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Partner for Emerging Markets to support Client Advisors by coordinating all service activities for Private Bank clients in London and Edinburgh.

You will act as primary contact for service needs, ensuring seamless communication and exceptional client satisfaction. You will collaborate with advisors, operations and technology teams to drive service delivery and client outcomes.

Qualifications

• Bachelor's degree in finance, business administration, law, or a related field.
• English fluency is required; Russian language skills are advantageous but not required.
• CISI Capital Markets Programme Unit 1 UK Financial Regulations & Unit 2 Securities.
• Experience in financial services or banking with a proven track record of client service excellence.
• Proficiency with Microsoft Office and familiarity with CRM systems.
• Highly organized and detail-oriented with strong judgment and problem-solving skills.

Responsibilities

• Oversee and coordinate all client servicing and account maintenance activities, ensuring a high standard of client service excellence.
• Coordinate with Advisors, Operations, Middle Office, and Onboarding teams to meet documentation and servicing requirements.
• Address and resolve Client and Advisor inquiries and issues promptly and professionally.
• Execute client transactions relating to cash / liquid positions, corporate actions and inquiries accurately and timely.
• Monitor and manage client cash balances, liaising with clients as necessary.
• Facilitate investments in liquidity funds and foreign exchange (cash management) for clients within set limits.
• Identify and escalated cross-sell opportunities to bankers and product partners.
• Drive digital adoption through client education and outreach.
• Lead completion of the client Periodic Review process.
• Investigate and resolve potential or actual fraud situations, errors, and losses promptly.
• Support business, team, and Advisor projects, contributing to overall team success.

Skills

Interpersonal skills

Communication

Client relationship management

Organizational skills

Independent & collaborative work

English proficiency

Education

Bachelor's degree in finance, business, law or related field

CISI Capital Markets Programme Unit 1 UK Financial Regulations & Unit 2 Securities

Advanced degree or certifications (CFA, IMC)

Tools

Microsoft Office (PowerPoint, Excel)

CRM systems

Job description

JPMorgan Chase & Co. is seeking a Relationship Partner for Emerging Markets to support Client Advisors by coordinating all service activities for Private Bank clients in London and Edinburgh.

You will act as primary contact for service needs, ensuring seamless communication and exceptional client satisfaction. You will collaborate with advisors, operations and technology teams to drive service delivery and client outcomes.