Emergency Services Operations Leader

The Brick; Wigan; On-site; GBP 36,000 - 43,000; Full time

Benefits offered by this job

On-call allowance

32 days holiday

Job summary

The Brick in Wigan seeks an Operations Manager (Emergency services) to provide day-to-day operational leadership across multiple services. You will line-manage team leads and ensure high-quality outcomes while safeguarding and improving performance and collaboration across the organisation.

Based in Wigan, the role requires visible leadership, risk management and the ability to translate strategic priorities into service delivery, with a strong emphasis on person-centred and trauma-informed

Responsibilities

• Translate strategic priorities into effective operational delivery.
• Provide visible and values-led operational leadership across services.
• Directly line manage Team leads/Managers.
• Ensure clear objectives and responsibilities for Service leads/Managers.
• Create consistency in leadership across services.
• Oversee service performance, safeguarding, quality and risks.
• Resolve operational challenges with appropriate escalation.
• Foster collaboration and shared learning across services.
• Support succession planning and future leaders.

Job description

The Brick in Wigan seeks an Operations Manager (Emergency services) to provide day-to-day operational leadership across multiple services. You will line-manage team leads and ensure high-quality outcomes while safeguarding and improving performance and collaboration across the organisation.

Based in Wigan, the role requires visible leadership, risk management and the ability to translate strategic priorities into service delivery, with a strong emphasis on person-centred and trauma-informed