EMEA Training Programme Delivery Lead

SANS Institute; Swansea; On-site; GBP 52,000 - 78,000; Full time

Job summary

SANS Institute in Swansea, UK, seeks a Service Delivery Lead to own and drive the delivery of EMEA training programmes. You will coordinate mobilisation, delivery, and close-down, ensuring client-facing ownership and robust governance across plans, risks and budgets.

The role requires extensive programme management experience, strong stakeholder engagement, and the ability to balance quality with commercial expectations in a fast-paced environment.

Qualifications

• Experience delivering small and large scale projects/programmes.
• Strong risk and issue management in a project/programme environment.
• Ability to prioritise multiple activities and meet deadlines.

Responsibilities

• Lead mobilisation, delivery and close-down of programmes.
• Act as client-facing delivery owner with clear communication.
• Maintain programme plans, risks, issues, dependencies and milestones.
• Coordinate delivery across learners, instructors, internal teams, partners.
• Ensure delivery aligns with scope, timelines, quality standards and commercial expectations.
• Manage multiple workstreams without compromising quality.

Skills

Project management

Risk & issue management

Planning & organisation

Communication skills

Stakeholder management

Problem-solving

Education

Degree or equivalent

Prince2 or Agile

Tools

MS Office

Job description

SANS Institute in Swansea, UK, seeks a Service Delivery Lead to own and drive the delivery of EMEA training programmes. You will coordinate mobilisation, delivery, and close-down, ensuring client-facing ownership and robust governance across plans, risks and budgets.

The role requires extensive programme management experience, strong stakeholder engagement, and the ability to balance quality with commercial expectations in a fast-paced environment.