EMEA Technical Delivery Lead

C_087 Transaction Network Services Communications India Private Limited; Sheffield; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

Transaction Network Services is recruiting for a Supervisor in Sheffield to lead the Technical Delivery team. You will manage a regional group of up to five network engineers, oversee configurations, onboarding tests, troubleshooting, and 3rd line support.

You will drive performance metrics, mentor staff, and coordinate with global teams to ensure right first time and on-time delivery across critical customer networks. Some out-of-hours work is expected.

Qualifications

• Degree in Telecommunications, Electronic or Network Engineering.
• Cisco/Juniper/Fortinet certs; ITIL certification preferred.
• Experience in delivering network services and change management.

Responsibilities

• Provide technical leadership and contribute to workload of the team.
• Lead line management for a regional team of engineers.
• Configure routers, onboard customers, test, troubleshoot, and support via email/phone.
• Mentor engineers, set SMART goals, and drive performance improvements.
• Deliver global solutions adhering to change management policies.

Skills

TCP/IP

IPsec

L3VPN

BGP

OSPF

NAT

EIGRP

HSRP

Linux

Documentation

Project Mgmt

Education

Bachelor's in Telecommunications/Network Eng

Tools

Cisco

Juniper

Fortinet

Linux

Job description

Transaction Network Services is recruiting for a Supervisor in Sheffield to lead the Technical Delivery team. You will manage a regional group of up to five network engineers, oversee configurations, onboarding tests, troubleshooting, and 3rd line support.

You will drive performance metrics, mentor staff, and coordinate with global teams to ensure right first time and on-time delivery across critical customer networks. Some out-of-hours work is expected.