EMEA Talent Partner — Founding Recruiter

Serval; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Serval is building an AI-native automation platform and will hire the first EMEA Talent Partner to own recruiting across technical and go-to-market roles. You'll run searches, shape the function, and partner with the Head of Talent and hiring managers as Serval expands into EMEA.

This role requires experience recruiting for enterprise SaaS, strong sourcing, and the ability to create scalable processes. You should be comfortable building from scratch and delivering a standout candidate experience

Qualifications

• 3+ years of recruiting experience, with direct experience hiring Professional Services, Solutions Consulting, Sales Engineering, Implementation, or Customer Success roles at a B2B SaaS company
• Experience recruiting for enterprise motions specifically, not high-volume SMB or PLG hiring
• Strong understanding of enterprise SaaS delivery and implementation work, and the ability to assess a candidate's real delivery experience versus a rehearsed story
• Data-driven mindset: adept at using recruiting metrics to inform prioritization and process improvements
• Excellent communication and storytelling skills, with the ability to convey Serval's mission and value proposition to a candidate population that gets pitched constantly
• High agency and adaptability: comfortable building process where none exists, in a fast-moving, early-stage environment
• Based in or willing to work from our San Francisco HQ, 5 days/week.

Responsibilities

• Design and Execute PS Hiring Strategy: Build sourcing plans and run full-cycle recruiting across Implementation Consultant, PS leadership, and specialist delivery roles
• Partner with Leadership: Collaborate with PS hiring managers and the Head of Talent to forecast headcount, define ideal candidate profiles, and prioritize hiring needs as the org takes shape
• Own the Candidate Experience: Deliver an exceptional experience from first touch to offer acceptance, particularly given how senior and consultative the candidate pool is
• Develop Scalable Recruiting Systems: Build the processes, interview loops, and scorecards that don't yet exist for this function, since there's no established PS playbook to inherit
• Drive Outbound Sourcing: Build pipelines from enterprise implementation and delivery talent at companies like ServiceNow, Salesforce, and their ecosystem of delivery partners
• Influence Employer Brand: Partner with Marketing to craft authentic messaging that attracts candidates with real enterprise delivery experience
• Track and Report Metrics: Analyze pipeline velocity, conversion rates, and time-to-hire to improve efficiency and hiring quality
• Collaborate Cross-Functionally: Align with Sales and Recruiting peers to ensure consistent bar-raising and a clean handoff at the deal-to-delivery stage

Skills

Recruiting

Enterprise SaaS

Data-driven

Communication

Adaptability

Delivery experience

Job description

Serval is building an AI-native automation platform and will hire the first EMEA Talent Partner to own recruiting across technical and go-to-market roles. You'll run searches, shape the function, and partner with the Head of Talent and hiring managers as Serval expands into EMEA.

This role requires experience recruiting for enterprise SaaS, strong sourcing, and the ability to create scalable processes. You should be comfortable building from scratch and delivering a standout candidate experience