EMEA Senior Manager, Professional Services – Remote

Coinscapture; United Kingdom; Remote; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Stock options/equity

100% Health insurance

Flexible Time Off

Parental leave

Remote-first culture

Job summary

Chainguard is seeking a Senior Manager of Professional Services for the EMEA region. You will own the end-to-end customer journey across onboarding, implementations, advisory engagements, and expansion, ensuring measurable outcomes and high-quality delivery.

You will lead and develop a team of Solutions Architects, drive capacity planning with PS leadership, and partner across Sales, CS, Product, and Engineering.

Qualifications

• 7+ years in Professional Services, Consulting, Customer Success, or related field.
• 2+ years leading delivery teams or PS operations for a customer segment.
• Technical background in cybersecurity, DevOps, software engineering, or related domain.

Responsibilities

• Own end-to-end PS delivery across onboarding, implementation, advisory, and expansion for Enterprise segment.
• Monitor and improve utilization, on-time delivery, and customer satisfaction KPIs.
• Serve as escalation point for complex or at-risk engagements.
• Lead, mentor, and grow a team of Solutions Architects; manage performance and succession planning.

Skills

PS delivery

Team leadership

Program management

Cross-functional collab

Cybersecurity

DevOps

Executive comms

Job description

Chainguard is seeking a Senior Manager of Professional Services for the EMEA region. You will own the end-to-end customer journey across onboarding, implementations, advisory engagements, and expansion, ensuring measurable outcomes and high-quality delivery.

You will lead and develop a team of Solutions Architects, drive capacity planning with PS leadership, and partner across Sales, CS, Product, and Engineering.