EMEA Renewal Lead — SaaS & Cybersecurity Growth

Palo Alto Networks, Inc.; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Palo Alto Networks is seeking a Senior Manager to lead the EMEA renewals team within the Idira business unit. The role is based in the UK or Barcelona, reporting to the VP, Global Renewal Management.

You will secure up-for-renewal revenue, drive renewal efficiencies, and identify expansion opportunities while collaborating with Sales Account Executives and Customer Success Managers. The ideal candidate brings strategic thinking, process discipline and experience managing renewal pipelines in a

Qualifications

• 5+ years managerial experience ideal.
• 4+ years renewals and customer success management in security/enterprise SaaS.
• Experience owning pipeline forecasting in Renewals/CS/Sales.
• Ability to contribute to strategic initiatives like automating scalable Renewals approaches.
• Data-driven mindset with a focus on process improvement.
• Strong closing, upselling and cross-selling skills.
• Excellent communication, negotiation and influencing abilities.
• Customer-first mentality and continuous improvement.
• Familiarity with Palo Alto Networks values and tools (SFDC, CPQ, Clari, MS Office).

Responsibilities

• Lead enterprise and commercial renewal processes in the EMEA region.
• Collaborate with Sales AEs and Customer Success to secure renewals and identify expansion opportunities.
• Manage the EMEA Renewals team’s pipeline forecasting and metrics.
• Support growing Saas/Subscription renewal organization and transformation.
• Drive process improvements to increase efficiency and productivity.
• Build relationships with Ecosystems to support renewal and growth opportunities.
• Develop product knowledge and cybersecurity trend expertise; enhance communication and negotiations.
• Leverage customer data/contracts to assess renewal health and opportunities.
• Create a renewal playbook to maximize revenue retention and minimize friction.

Skills

Managerial experience

Renewals & CS leadership

Pipeline forecasting

Data-driven

Closing, upselling & cross-selling

Communication & negotiation

Customer-first mindset

SFDC, CPQ, Clari, MS Office

Tools

SFDC

CPQ

Clari

MS Office

Job description

Palo Alto Networks is seeking a Senior Manager to lead the EMEA renewals team within the Idira business unit. The role is based in the UK or Barcelona, reporting to the VP, Global Renewal Management.

You will secure up-for-renewal revenue, drive renewal efficiencies, and identify expansion opportunities while collaborating with Sales Account Executives and Customer Success Managers. The ideal candidate brings strategic thinking, process discipline and experience managing renewal pipelines in a