EMEA Network Operations Lead — Hybrid On‑Call

Pico; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Shiftwork: 1 in 4 Saturdays

Hybrid in-office/remote

Job summary

Pico is seeking an EMEA Network Operations Team Leader to oversee a mission-critical global trading network. This hybrid role leads a regional team responsible for the availability, performance and resiliency of ultra-low-latency infrastructure and corporate connectivity worldwide.

You will drive 24x7 incident response, mentor staff, and collaborate with engineering, security and vendors to deliver improvements while ensuring regulatory compliance such as SOC 2 and MiFID II.

Qualifications

• Minimum 3 years directly leading a network ops/NOC team.
• 10+ years networking experience with half in operations.
• Leadership in global low-latency financial trading networks.
• Strong mentoring and teaching ability.
• Experience managing incidents in 24x7 environments.
• Excellent runbook and playbook documentation.

Responsibilities

• Lead and manage the EMEA Network Operations team.
• Ensure availability and performance of trading network infrastructure.
• Oversee 24x7 incident response and escalation.
• Triage issues and quarterback events.
• Coordinate tasks with AMRS and APAC counterparts.
• Escalation lead during high-severity incidents.
• Partner with engineering to deliver new services.
• Maintain SOC 2, ISO, MiFID II compliance.
• Mentor the Network Operations team for continuous improvement.
• Collaborate with vendors and exchanges to ensure SLA adherence.
• Participate in Follow-the-Sun weekend support and be on-call.

Skills

Leadership

Troubleshooting

Documentation

High-performance networking

Trading venue connectivity

Packet capture & analysis

Automation & monitoring

Stakeholder communication

People management

On-call escalation

Tools

Corvil Analytics

Arista

Cisco

Fortinet

Job description

Pico is seeking an EMEA Network Operations Team Leader to oversee a mission-critical global trading network. This hybrid role leads a regional team responsible for the availability, performance and resiliency of ultra-low-latency infrastructure and corporate connectivity worldwide.

You will drive 24x7 incident response, mentor staff, and collaborate with engineering, security and vendors to deliver improvements while ensuring regulatory compliance such as SOC 2 and MiFID II.