EMEA Lead, Dedicated Implementations

Ashby; United Kingdom; On-site; GBP 77,969 - 103,959; Full time

Benefits offered by this job

Competitive compensation

Unlimited PTO with four weeks recommended per year

Twelve weeks fully paid family leave

Generous budget for equipment and education

Job summary

Ashby is seeking an EMEA Manager of Dedicated Implementations to lead a team focused on providing high-quality implementation experiences for customers. This role is crucial for optimizing customer journeys, ensuring timely value realization, and aligning implementation methods with regional needs. Ideal candidates possess strong leadership skills, project management expertise, and the ability to tailor services based on customer requirements. A competitive salary of €90K - €120K is offered along with generous benefits including unlimited PTO and paid family leave.

Qualifications

• Extensive experience managing and executing implementation and onboarding projects.
• Ability to build and scale high-performing teams.
• Adept at understanding customer needs and tailoring implementations.
• Leverage understanding of the EMEA market for implementation delivery.
• Comfortable operating in complex enterprise environments.
• Solid understanding of a complex product and its technical intricacies.

Responsibilities

• Lead an EMEA-based team of Implementation Specialists.
• Oversee delivery of segment-aligned implementation experiences.
• Partner cross-functionally to support scoping and planning.
• Ensure customers achieve time-to-value quickly and predictably.
• Maintain quality across implementation segments.

Skills

Implementation & Project Management

Team Leadership

Customer Centricity

Bias for Action

Regional Focus

Fluency with Enterprise Motions

Technical Proficiency

Critical Thinking & Solutions Orientation

Cross-functional Collaboration

Job description

Ashby is seeking an EMEA Manager of Dedicated Implementations to lead a team focused on providing high-quality implementation experiences for customers. This role is crucial for optimizing customer journeys, ensuring timely value realization, and aligning implementation methods with regional needs. Ideal candidates possess strong leadership skills, project management expertise, and the ability to tailor services based on customer requirements. A competitive salary of €90K - €120K is offered along with generous benefits including unlimited PTO and paid family leave.