EMEA Lead, Dedicated Implementations

Ashby; Bristol; On-site; GBP 77,706 - 103,609; Full time

Benefits offered by this job

Unlimited PTO

Competitive compensation

Education budget

Stock options

Generous equipment budget

Twelve weeks fully paid family leave

Job summary

Ashby in Bristol is seeking an EMEA Manager of Dedicated Implementations to lead a team focused on providing high-quality onboarding experiences for customers. The role involves managing projects, building teams, and tailoring implementations to meet specific customer needs. Candidates should have extensive experience in project management, a customer-centric mindset, and the ability to work in complex enterprise environments. This role offers competitive compensation and great benefits, including unlimited PTO and a $100/month education budget.

Qualifications

• Extensive experience managing and executing implementation and onboarding projects.
• Proven ability to build and scale high-performing teams.
• Adept at understanding customer needs and tailoring implementations accordingly.
• Strong technical understanding of complex products, ideally Ashby.
• Excellent communication skills for stakeholder engagement.

Responsibilities

• Lead EMEA-based team of Implementation Specialists.
• Oversee delivery of implementation experiences aligned with customer segments.
• Collaborate cross-functionally to support scoping and planning.
• Ensure high-quality experiences for customers during their journey.
• Navigate change management processes at scale.

Skills

Implementation & Project Management

Team Leadership

Customer Centricity

Bias for Action

Regional Focus

Fluency with Enterprise Motions

Technical Proficiency

Critical Thinking & Solutions Orientation

Cross‑functional Collaboration

Job description

Ashby in Bristol is seeking an EMEA Manager of Dedicated Implementations to lead a team focused on providing high-quality onboarding experiences for customers. The role involves managing projects, building teams, and tailoring implementations to meet specific customer needs. Candidates should have extensive experience in project management, a customer-centric mindset, and the ability to work in complex enterprise environments. This role offers competitive compensation and great benefits, including unlimited PTO and a $100/month education budget.