EMEA Credit Controller

TN United Kingdom; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company that values innovation and sustainability in the plumbing and construction markets. As a Credit Control professional, you will play a vital role in managing customer accounts, ensuring timely payments, and maintaining financial accuracy. Your expertise in SAP and MS Office will be essential in navigating complex financial data and collaborating with various teams. This dynamic role offers opportunities for personal growth and development in a supportive environment that champions diversity and inclusion. If you thrive in a fast-paced setting and are passionate about making a positive impact, this is the perfect opportunity for you.

Benefits

25 days holiday

Recognition and reward scheme

Internal and external learning and development

Employee Assistant Programme

Cycle to Work & Tech Scheme

Qualifications

• Experience in cash posting and allocation of customer payments.
• Ability to handle sensitive financial information confidentially.

Responsibilities

• Chasing customers by email and phone proactively.
• Collaborate with Finance team on customer account due diligence.

Skills

SAP (AP)

MS Office

SAP Concur

Credit Control

Fluent in Spanish

Fluent in French

Communication Skills

Attention to Detail

Numerical Skills

Education

3+ years of Credit Control experience

Job description

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Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth.

Our Culture

We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on.

Job requirements

• Cash posting and allocation of customer payments.
• Running and collation of statements, invoices, and proof of deliveries.
• Chasing RWC EMEA customers by email and phone proactively in a professional manner.
• Review customer master data, revisions to be passed onto appropriate internal teams.
• Ability to use credit agency reports to recommend correct credit limit on customer accounts.
• Ensuring departmental paperwork is filed accurately and in a timely manner.
• Follow queries to resolution and escalate issues to relevant teams/ manager in a timely manner.
• Placing Customer on credit hold.
• Liaising with internal Customers: Warehouse, Customer Services, Commercial teams.
• Responsible for order management such as releasing of orders.
• Handle sensitive financial information confidentially.
• Responsible for EMEA Inter co accounts.
• Responsible for Dunning runs.
• Responsible for processing e-Invoicing.
• Perform credit checks and risk assessments on potential clients.
• To proactively participate in topics or other initiatives designed to improve the effectiveness or efficiency within the Accounts Payable team.
• Collaborate with the Finance team on customer account due diligence, terms, reconciliations, and payment recovery.
• Support with ad-hoc duties as and when required.

KNOWLEDGE, SKILLS & EXPERTISE

• Experience of working with SAP (AP), MS Office, SAP Concur.
• Resilient, able to work to tight deadlines and manage multiple stakeholders.
• Excellent written and verbal communication skills.
• Excellent attention to detail
• Strong interpersonal skills.
• Strong communication and collaboration skills.
• Organised, flexible, proactive and results oriented.
• Strong numerical skills and ability to handle large volumes of data
• 3+ years of Credit Control experience preferred.
• Fluent in Spanish is essential, French preferable.

What we offer you

• 25 days holiday
• Recognition and reward scheme
• Internal and external learning and development
• Employee Assistant Programme
• Cycle to Work & Tech Scheme

Reliance Worldwide Corporation Ltd is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an environment of belonging for all employees.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.

Your information will be kept confidential according to General Data Protection Regulation (GDPR)