EMEA Contracts Systems Specialist – Commercial Tech

Johnson And Johnson; Ledston; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Johnson & Johnson is seeking a Professional, EMEA Contracts Systems specialist to support contracts, pricing, and revenue platforms across multiple locations in the UK and Europe. The role focuses on delivering compliant, efficient contracting and enabling strong user adoption.

The candidate will partner with Commercial Technology, Finance, Legal, and Sales Operations to translate business needs into system capabilities, with emphasis on data integrity, testing, and governance.

Qualifications

• Bachelor's degree in Information Systems, Business, Finance, or related field.
• Master's degree or MBA preferred.

Responsibilities

• Partner with Commercial Technology product owners and stakeholders to support contracts and pricing systems, including requirements gathering, configuration support, and solution validation.
• Analyze business processes related to contract creation, approval, execution, and maintenance, identifying opportunities for system and process improvements.
• Translate business requirements into functional specifications, user stories, and acceptance criteria for technology enhancements.
• Lead the application of AI, advanced analytics, and automation to modernize commercial platforms and drive scalable, compliant execution.
• Support system testing activities, including UAT coordination, defect triage, and validation of fixes prior to production deployment.
• Collaborate with IT partners to ensure data integrity, system integrations, and performance across connected platforms.
• Provide operational support, issue analysis, and root-cause investigation for system incidents and inquiries.
• Develop and maintain process documentation, job aids, and training materials for end-user adoption and compliance.
• Ensure solutions align with Credo values, internal controls, and regulatory standards.

Skills

Contract lifecycle management

Stakeholder communication

Problem solving

Process improvement

Prioritization

Leadership without authority

Education

Bachelor's degree

Master's degree or MBA

Tools

SQL

Reporting tools

System queries

Job description

Johnson & Johnson is seeking a Professional, EMEA Contracts Systems specialist to support contracts, pricing, and revenue platforms across multiple locations in the UK and Europe. The role focuses on delivering compliant, efficient contracting and enabling strong user adoption.

The candidate will partner with Commercial Technology, Finance, Legal, and Sales Operations to translate business needs into system capabilities, with emphasis on data integrity, testing, and governance.