Elite Front Desk Host – Spa Hotel (Part-Time)

Hand Picked Hotels Ltd; Stratford-upon-Avon; On-site; GBP 16,000 - 20,000; Part time

Benefits offered by this job

Service charge

28 days holiday

Uniform provided

Meals on shift

Staff parking

Employee assistance programme

Discount platform

Annual awards

Job summary

Hand Picked Hotels is seeking a passionate Receptionist for Ettington Park Hotel & Spa in Stratford-upon-Avon. This part-time role (3 days out of 7, 24 hours per week) offers a starting hourly rate of £13.50 plus service charge and benefits within a supportive hospitality team.

You will welcome guests, support the front office, and contribute to memorable experiences in a luxury setting renowned for its heritage and service excellence.

Qualifications

• Previous experience working in Front office as a Receptionist or similar role in a luxury four or five star hotel.
• Proficient computer skills, able to confidently navigate hotel reservation systems and Microsoft Office. Experience with Opera is highly desirable.

Responsibilities

• Create unforgettable moments for guests from the moment they arrive.
• Craft personalised experiences that make guests feel at home, relaxed and truly valued.
• Work closely with the Front Office team to deliver a consistently excellent guest experience.

Skills

Front office experience

Customer service

Computer skills

Opera PMS

Tools

Opera PMS

Job description

Hand Picked Hotels is seeking a passionate Receptionist for Ettington Park Hotel & Spa in Stratford-upon-Avon. This part-time role (3 days out of 7, 24 hours per week) offers a starting hourly rate of £13.50 plus service charge and benefits within a supportive hospitality team.

You will welcome guests, support the front office, and contribute to memorable experiences in a luxury setting renowned for its heritage and service excellence.