EHR Credentialed Trainer

UCLH (University College London Hospitals NHS Foundation Trust); Greater London; On-site; GBP 38,000 - 47,000; Full time

Benefits offered by this job

Season ticket loan

Staff discounts

Cycle to work scheme

On-site accommodation

Staff wellbeing programme

Job summary

University College London Hospitals NHS Foundation Trust (UCLH) is seeking a Credential Trainer to deliver Epic training to staff across all professions at London sites. The role focuses on understanding clinical workflows and adopting Epic modules, with involvement in training design and quality improvement projects.

You will work within the Epic Training & Adoption team, collaborating with leads and educators to support implementation and training delivery, and become part of the Epic

Qualifications

• General education to degree level or equivalent professional qualification.
• Excellent operational knowledge of clinical areas and policies.
• Willing to work towards EPIC Credentialed Trainer standard and training delivery.
• Ability to work within a demanding project environment.

Responsibilities

• Deliver Epic training to staff across professions.
• Assist design and delivery of allocated Epic training courses.
• Assist with quality improvement projects related to Epic design and implementation.
• Collaborate with specialist leads and educators; be part of the Epic super-user community.

Job description

Main area Training Grade NHS AfC: Band 5 Contract Fixed term: 5 months (Limited funding 26-02-2027) Hours Full time - 37.5 hours per week Job ref 309-UCLH-8303503

Site University College London Hospital Town London Salary £38,488 - £46,852 Per annum inclusive of HCAS Salary period Yearly Closing 25/09/2026 23:59

This is an exciting opportunity for someone interested in working in both a training and digital healthcare role to support our Electronic Health Record (Epic) system. We are looking for a skilled, experienced and enthusiastic trainers to join our innovative Epic Training & Adoption team.

As a Credential trainer, you will deliver Epic training to staff across all professions. A good understanding of key clinical workflows and terminology is therefore required, with clinical experience desirable. You will assist on the design and delivery of allocated Epic training courses; assist with quality improvement projects relating to Epic design and implementation; work closely with specialist leads and educators, and be part of the Epic super-user community.

Main duties of the job

We are looking for a friendly, enthusiastic team members who can adapt to this fast-paced and broad role.

Applicants will require strong analytical skills and the ability to troubleshoot and adjust priorities quickly to the rapidly changing needs of a large teaching hospital.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

Person specification

Knowledge and Qualifications

• General education to degree level, equivalent professional qualification or equivalent experience
• Excellent operational knowledge of specific clinical areas including relevant operational policies and procedures
• Have been assessed at, or be willing to work towards, the standard of training delivery expected of an EPIC Credentialed Trainer
• Ability to understand the requirements of a work effectively within a demanding project and programme environment

Experience

• Experience in designing and delivering clinical systems training
• Previous NHS or Healthcare experience
• Previous experience of working within a complex, change-driven environment

Skills and Abilities

• Resilient approach and flexible attitude to work
• Sound organisational skills; ability to prioritise demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines

At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

• We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.
• Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.
• We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.
• We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) points‑based system criteria, as applications that do not meet these requirements cannot be progressed. For more information about the criteria, please click here