Healthcare Assistant

UCLH (University College London Hospitals NHS Foundation Trust); Greater London; On-site; GBP 32,000 - 33,000; Part time

Benefits offered by this job

Flexible working

Season ticket loan

Staff discounts

Job summary

University College London Hospitals NHS Foundation Trust (UCLH) is inviting applications for a Band 3 Health Care Assistant in the Lighthouse, London. The post is part time (7.5 hours per week) on a fixed-term contract for 6 months, with salary from £31,554 to £33,270 per year, inclusive of HCAS and pro rata for part-time hours.

The role supports paediatric clinicians, requires good communication and venepuncture skills, and offers entry to a busy, child-focused NHS team at UCLH sites in London,

Qualifications

• Able to speak and write English to an appropriate standard to fulfil the job requirements.
• Experience of working with children and young people is desirable.
• Willingness to work flexible shift patterns including evenings and weekends.

Responsibilities

• Support the Paediatricians and Clinical Nurse Specialist in delivering high-quality patient-centred care.
• Assist with organisation of the health team, supply ordering, and environment hygiene.
• Provide venepuncture and compassionate care to children and families.

Skills

Communication skills

Team working

Venepuncture

Independent working

Caring approach

Education

QCF Level 3 in Health or equivalent

NVQ3, Advanced apprenticeship

Tools

None

Job description

Main area Children & Young People Grade NHS AfC: Band 3 Contract Fixed term: 6 months (Limited funding until 31-03-2027) Hours Part time - 7.5 hours per week Job ref 309-UCLH-8234967-B

Site The Lighthouse Town London Salary £31,554 - £33,270 per annum inclusive of HCAS (Pro rata) Salary period Yearly Closing 05/10/2026 23:59

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

University College London Hospitals NHS Foundation Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate act ion where necessary.

We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre-employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career's website.

The Lighthouse is a multi-agency service for children and young people who have experienced sexual abuse. The service is based in Camden and is available to children and young people in Barnet, Camden, Enfield, Haringey and Islington.
Within the multi-agency service there is a health team made up of Paediatricians, a Clinical Nurse Specialist and a Play Specialist. We are a small friendly team and work closely together to provide guidance and support to help children and young people to recover and ability to work as part of a team is very important.

Job Purpose
The primary duty and responsibility is to support the work of the Paediatricians and Clinical Nurse Specialist in providing high quality and safe care to patients and their families.
Excellent observation, communication skills and phlebotomy skills, as well as the ability to build trust and rapport with individuals who have experienced severe trauma in their lives is required. A non-judgemental approach and the ability to demonstrate unconditional positive regard is absolutely essential.

The post holder carries out assigned tasks under the supervision of the Clinical Nurse Specialist
- Supports the Clinical Nurse Specialist in the provision of a high standard of patient centred care in a safe and caring environment
- Helps deliver care for patients in a safe, non-judgmental environment
- Contributes towards health team organisation with delivery of high standard clinical and non-clinical services to patients. This will include ordering supplies, environment organisation, stocking trollies and cleaning of equipment, and general tidying.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff

UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working .

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person specification

Knowledge and Qualifications

• Able to speak and write English to an appropriate standard to fulfil the job requirements.
• QCF Level 3 in Health or equivalent
• (NVQ3, Advanced apprenticeship)

Experience

• Demonstrate a clear insight into the role.
• Up to date experience; worked within an acute care setting within the last 18 months.
• Previous recent care work experience in an acute NHS environment.
• Experience of working with children and young people

Skills and Abilities

• Good communication skills both oral and written
• Good team working and interpersonal skills.
• Demonstrate ability to work on own initiative.
• Ability to demonstrate caring approach.
• Ability to perform venepuncture

Communication

• Able to communicate clearly and sensitively with a wide range of patients, in situations where there may be barriers to understanding (e.g. language difficulties, anxious or distressed patients or relatives).

Personal and People Development

• Able to work independently, managing own workload and prioritising tasks
• Able to work as part of a team, or autonomously in line with standard operating procedures

Specific Requirements

• Flexible approach to shift patterns and location, including flexibility regarding working hours (e.g. early mornings, evenings and weekends).
• Some roles require additional levels of checks as a part of the employment process i.e. roles which come into contact with children, vulnerable adults or their families.

At UCLH, we have a real ’One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) points‑based system criteria, as applications that do not meet these requirements cannot be progressed. For more information about the criteria, please click here

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.