Electrician

Southern Housing; Birmingham; On-site; GBP 32,000 - 42,000; Full time

Job summary

Southern Housing is seeking skilled Electricians to join our Direct Services Reactive Repairs team, delivering high‑quality electrical repairs, maintenance and testing across our properties. This field-based role involves managing your own workload, keeping residents informed and working with a flexible rota including evenings/weekends.

You will bring NVQ Level 3 or City & Guilds, 18th Edition BS7671, and an Inspect & Test qualification (or be willing to obtain).

Qualifications

• NVQ Level 3 or City & Guilds equivalent required.
• 18th Edition Wiring Regulations (BS7671) required.
• Inspection & Testing qualification (e.g. 2391) or willingness to work towards.
• Experience carrying out electrical repairs, maintenance and testing in a similar environment.
• Strong knowledge of health, safety and electrical compliance requirements.
• Ability to diagnose faults and deliver a first-time fix where possible.
• Excellent communication and interpersonal skills when working with residents.
• Flexible, proactive approach; able to work independently and as part of a team.
• Willingness to work evenings and/or weekends; 24-hour emergency call out rota.
• Full UK driving licence with ≤6 points and no serious motoring offences in last 10 years; at least 2 years driving experience.

Responsibilities

• Carry out electrical repairs, maintenance and testing across properties.
• Work within Reactive Repairs to manage own workload and deliver a right-first-time service.
• Keep residents informed to ensure a positive customer experience at every stage.
• Support across locations as needed and participate in a 24-hour call-out rota.
• Assist in maintaining safety, compliance and high-quality service standards.

Skills

Communication

Teamwork

Independent work

Problem solving

Customer service

Safety awareness

Education

NVQ Level 3 or City & Guilds equivalent

18th Edition Wiring Regulations (BS7671)

Inspection & Testing qualification (e.g. 2391) or willingness to work towards

Job description

About The Role

We’re looking for skilled, reliable Electricians who take pride in delivering high quality work and excellent customer service. As part of our Direct Services team, you’ll play a key role in keeping our homes safe, compliant and well maintained for our residents. You’ll be responsible for carrying out a wide range of electrical repairs, maintenance and testing across our properties, ensuring all work is completed safely, efficiently and to a high standard.

Working within our Reactive Repairs team, you’ll manage your own workload day to day, using a ‘right first time’ approach to deliver a responsive and reliable service. You’ll also keep residents informed throughout, ensuring a positive customer experience at every stage.

This is a field based role, and you may be required to support across different locations where needed. You’ll also take part in a 24 hour emergency call out rota on a fair and planned basis.

About you

You’re a qualified Electrician with a strong work ethic and a focus on delivering great service. You’re confident working independently, but equally comfortable supporting colleagues and working as part of a team.

You will need:

• Relevant electrical qualifications (NVQ Level 3 or City & Guilds equivalent)
• 18th Edition Wiring Regulations (BS7671)
• Inspection & Testing qualification (e.g. 2391) or willingness to work towards
• Experience carrying out electrical repairs, maintenance and testing in a similar environment
• Strong knowledge of health & safety and electrical compliance requirements
• The ability to diagnose faults and deliver a ‘first time fix’ wherever possible
• Excellent communication and interpersonal skills, with the ability to work professionally and sensitively with residents, including those who may be vulnerable
• A flexible, proactive approach and the ability to work both independently and as part of a team
• Willingness to work evenings and/or weekends with reasonable notice and take part in a 24 hour emergency call out rota
• You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process.

About the team

You’ll be part of our Direct Services Reactive Repairs team, delivering a comprehensive repairs and maintenance service to our residents, including emergency, routine and responsive works.

Our teams work closely together to provide a responsive, efficient and high quality service, ensuring our homes remain safe, secure and comfortable. You’ll support your colleagues to meet targets, maintain compliance, and deliver excellent customer outcomes, with resident safety and satisfaction at the heart of everything we do.

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.