Electrical Technician

idibu; Newbury; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Pension scheme

Annual leave

Training opportunities

Job summary

Thames Water is seeking an experienced Electrical Technician to join the Pumps Stations Technical Support team in the Thames Valley region. This mobile role covers Reading, Oxford, Swindon, and Aylesbury, with base location in Newbury and travel between sites.

You will perform maintenance, respond to alarms, document work, and provide technical guidance. A time-served apprenticeship and 18th Edition are preferred; 3-phase systems experience and a clean driver’s licence are essential.

Qualifications

• Must be a time-served apprentice with electrical experience.
• 18th Edition wiring regulations preferred; training can be provided.
• Experience on 3-phase systems and electrical control panels.
• Excellent communicator and problem solver.
• Able to work with minimal supervision and in a changing environment.
• Full UK driving licence required.

Responsibilities

• Perform reactive and planned maintenance on plant and equipment.
• Respond to alarms, fault find, repair or escalate issues.
• Record asset information to improve performance.
• Provide technical guidance and training to staff, including apprentices.
• Deliver excellent customer service to internal and external stakeholders.

Skills

Time-served apprentice

Electrical engineering

18th Edition

3-phase electrical systems

Electrical control panels

Problem solving

Strong communicator

Resilient

Independent working

Full UK driving licence

Education

NVQ / C&G Level 3 in Electrical Engineering

Time-served apprenticeship

Job description

We are seeking an experienced Electrical Technician to join our Pumping Stations Technical Support team. This is a fantastic opportunity to join a high-performing Pumping Team in the Thames Valley region. This role will primarily be situated within the Reading, Oxford, Swindon and Aylesbury areas, but you may be required to cover other areas within the Thames Valley catchment. Your daily tasks will be essential for ensuring that our Sewage Pumping Stations are operating as desired, and that information is fed back to the internal system so that sites can be monitored remotely. Accordingly, you will be stepping into a role of great responsibility, and you will be expected to embrace this. Your working environment will be fast-paced and varied, with plenty of opportunities for training and development in areas that you find interesting.

What you’ll be doing as the Electrical Technician

• Ensuring the health, safety and well-being of yourself, colleagues, contractors, and visitors by always displaying the correct behaviours, complying with the Health and Safety at Work regulations and Thames Water’s Health and Safety guidelines.
• Undertaking both reactive and planned maintenance, responding to alarms and fault finding to identify issues, fix these or elevate, planned maintenance of plant and equipment daily, installing new plant and equipment as required in line with current Standards and Regulations.
• Record work and asset information to improve business performance, along with identifying possible future risks and recommending changes in the course of your day-to-day work and to raise these for resolution as required.
• Provide specialist technical advice where appropriate, with up-to-date technical knowledge, along with coaching, training and developing staff under your supervision, including the apprenticeship programme.
• Delivering excellent customer experience and positively contributing to overall customer satisfaction. Interacting with all of our customers (internal & external) in a timely, professional, efficient, respectful and polite manner.

Base Location:

This is a mobile role. You will be required to travel across multiple sites in the Thames Valley area. You will be contractually based at Newbury STW, Lower Way, Thatcham, RG19 3TS.

Working pattern:

38 hours per week, Monday – Friday, 7:30 am -3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training.

All PPE, tools, plus the provision of a Van when on duty and on call.

What you should bring to the role

• You should be a time-served apprentice with significant experience in mechanical/electrical systems or with NVQ or C&G level 3 in electrical engineering.
• 18th Edition preferred, but training can be given.
• Experience working on 3-phase electrical systems and electrical control panels.
• A problem solver, able to identify potential issues and implement solutions, or elevate if required.
• An excellent communicator, providing technical expertise to Internal and External staff and contractors.
• Resilient, adapting to the pressures of work and working in a constantly changing environment.
• Ability to work with minimum supervision, under own initiative to design and standards.
• Knowledge and awareness of Health and Safety issues relevant to the industry.
• Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others.
• Full UK driving licence.

What’s in it for you?

• Offering a salary up to £42,000 per annum, depending on skills and experience, plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.