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Electrical Manager

Riverside

City Of London

Hybrid

GBP 66,000 - 77,000

Full time

Yesterday

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Job summary

A leading housing association in London is seeking an Electrical Manager to oversee repairs and maintenance for over 24,000 properties. The role involves managing a team, ensuring compliance with safety standards, and delivering high-quality service. The ideal candidate will possess relevant qualifications and experience in electrical services, project management, and leadership. Riverside values diversity and encourages applications from all backgrounds.

Benefits

Competitive pay & generous pension

28 days holidays plus bank holidays

Flexible working options available

Investment in learning and personal development

Qualifications

Holds an HNC/D or equivalent in Building Services-related discipline.
Extensive contract and project management experience in social housing.

Responsibilities

Lead and manage EICR activity, installation, and repairs to electrical systems.
Ensure compliance with statutory and regulatory requirements.
Manage contracts with subcontractors and ensure KPIs are met.

Skills

Heating

Electrical Services

Health and Safety

Leadership

Project Management

Education

HNC/D or equivalent

Level 3 NVQ in Electrotechnical Services or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Riverside City Of London, England, United Kingdom

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Riverside City Of London, England, United Kingdom

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Job Description

Job Title: Electrical Manager

Contract Type: Permanent

Salary: £66,736 per annum

Working Hours: 40 hours per week, full time

Working Pattern: Monday to Friday, Hybrid

Location: Arlington, London

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as an Electrical Manager

The Property Services Directorate oversees the repairs and maintenance service for over 24,000 properties across London, the South East, and Home Counties.

The directorate handles repairs, servicing, voids, and planned maintenance work for our customers' homes through our in-house team and various contractors and service providers. This includes repairs for general needs, leasehold, market rent, and our specialist Care and Support schemes. Our work also encompasses statutory and regulatory compliance checks.

Our specialist contractors provide installation, repairs, and servicing to systems, alongside a Direct Labour Organisation (DLO). Our goal is to deliver a first-class, customer-focused service for Building Services Electrical works and alternative technologies, working closely with the wider property services team. The successful applicant will be responsible for managing the service and ensuring excellent levels of compliance. In collaboration with our health and safety team, the Electrical Manager will ensure safe working practices are followed, and works are delivered on time, within budget, and to a high standard, ensuring Riverside meets its statutory, regulatory, and policy requirements.

About You

We are looking for someone with:

Holds an HNC/D or equivalent. Professional qualified in a building services-related discipline with broad expertise in Heating and Electrical services and the regulatory framework
NICEIC Registration Electrical Qualifying Supervisor eligibility
City and Guilfd 2391 – Inspection and Testing or equivalent
Level 3 NVQ in Electrotechnical services or equivalent

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working With Us, You’ll Enjoy

Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits

Diversity And Inclusion At Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered

Role Profile

Lead and manage the EICR activity, installation, rewires, voids, refurbishment/upgrade, PPM and repairs to all building services electrical systems including pumps, heating systems, BMS, and alternative technologies systems.
Lead on the redesign of systems for better outcomes.
Support and deputise for the Communal Heating Manager and Domestic Heating Manager for the region.
Effectively line manage the Electrical Team with support from technical supervisors. Lead, manage, motivate, engage, and support the team to deliver a customer-focused service. Provide leadership through effective coaching, mentoring, toolbox talks, 121s, and team meetings.
Dotted line/matrix management of the Electrical Planners/Schedulers/Admin Team.
Ensure team members understand their roles and areas of responsibility.
Influence decisions to support continuous improvement within the directorate by understanding the market and trends to ensure quality of service.
Plan workforce to ensure the service supports the delivery of an efficient and effective service and achieves 100% compliance.
Manage contracts with subcontractors, ensuring KPIs are met, and regular meetings are held.
Ensure team members are inducted and adequately trained to fulfil their duties and adhere to internal processes and procedures. Regularly review personal development plans.
Ensure data is accurately captured and managed to support the business and organisation's needs.
Ensure compliance with all statutory, regulatory, and policy requirements at all times.
Understand and adhere to Riverside’s Financial and Procurement procedures.
Support Senior Managers in monitoring and managing third-party contractor performance to achieve agreed service levels and KPIs.
Be responsible and accountable for achieving and maintaining 100% compliance.
Prepare, manage, and monitor the gas and heating budget, and attend budget review meetings.
Produce management reports in a timely manner to support service delivery and meet business requirements.
Investigate complaints (both informal and formal) and expressions of dissatisfaction with the service. Respond to customers within our published service standards, both verbally and in writing. Analyse and capture lessons learned, share them with the senior management team and wider administrative team, review processes to avoid similar occurrences, and arrange additional training if required.
Research and provide expert advice on gas and related technologies to ensure Riverside optimizes its policies and processes.
Regularly represent the service at residents' meetings.
Resolve complaints effectively.
Act as an ambassador for the service, actively building positive working relationships with key internal and external stakeholders. Attend meetings within and outside of business hours, when required.
Serve as the Electrical Principal Duty Holder.
Perform any other reasonable duties to support service delivery.

Person specification

Essential

Knowledge, Skills and Experience

Holds an HNC/D or equivalent. Professionally qualified in a Building Services-related discipline with broad expertise in Heating and Electrical Services and the regulatory framework.
NICEIC Registration Electrical Qualifying Supervisor eligibility
City and Guilds 2391 – Inspection and Testing, or equivalent
Level 3 NVQ in Electrotechnical Services or equivalent
City and Guilds 2382-22 (or equivalent) BS 7671 (Latest Edition)
Part P
Extensive technical expertise on these and associated systems.
Extensive gas safety management experience, including previous management of contractors and DLO.
Extensive contract and project management experience within a social housing environment.
Line management experience within a social housing environment.
Strong report writing skills, including technical reports, feasibility studies, costed options appraisals, and board reports.
Proficient in Microsoft Word, Excel, Outlook, Teams, and other computer applications.
Asset and data management skills.
Tendering and budget management skills.
Full driving licence.

Desirable

Proven track record of electrical management in a mixed economy DLO/contractor social housing context
CDM Regulations
Health and Safety qualifications IOSH/SMSTS
Microgeneration Certification Scheme (MCS) accreditation: Solar PV, Battery Storage, Wind Turbines and CHP.
Part L
Level 4 Certificate in Electrical Safety Management in Social Housing.
Professional Membership of a relevant industry body (e.g. IET/CIBSE).

Other Duties

Ensure that responsibilities for Health and Safety are properly understood and discharged as defined in our Health & Safety Policy, that plans are developed and implemented to deliver the Health & Safety policy and that Health & Safety concerns are promptly and clearly communicated to the appropriate people.
Comply fully with Riverside policies and procures including the standing orders and financial regulations.
Comply with the Equal Opportunities and Diversity Policy
Comply with the data protection act (all employees will not disclose or make use of for their private advantage any information held on record which is not available to the public)
Post holder will be required to participate in out of hours on-call escalation rota on a regular basis.
To carry out any other reasonable duties as required

About Us

Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.

Our ways of working

Commitment to Diversity

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Engineering and Information Technology
Industries
Non-profit Organizations

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