Electrical Inside Sales Pro – Build Customer Relationships

Rexel Group; Peterborough; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Benefits plans

Pension plans

Job summary

Rexel Canada Electrical Inc. is seeking an Inside Sales Representative based in Peterborough, ON. You will directly service customers by phone and email, process orders, inquiries and quotations, and aim for exceptional customer service.

Ideal candidates have two years of inside sales or customer service experience, strong communication, multitasking and product knowledge of the electrical business. AS400 experience is a plus; electrical apprenticeship is an advantage.

Qualifications

• Two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is considered an advantage.
• Team player with product knowledge of the electrical business.

Responsibilities

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Skills

Communication skills

Customer service

Multitasking

Time management

Team player

Product knowledge

Tools

AS400

Job description

Rexel Canada Electrical Inc. is seeking an Inside Sales Representative based in Peterborough, ON. You will directly service customers by phone and email, process orders, inquiries and quotations, and aim for exceptional customer service.

Ideal candidates have two years of inside sales or customer service experience, strong communication, multitasking and product knowledge of the electrical business. AS400 experience is a plus; electrical apprenticeship is an advantage.