Electrical Compliance Contracts Administrator - Hybrid

Fixatex Ltd.; Hertford; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Private healthcare

25 days annual leave

Sick pay

Training centre

Career progression

Team culture

Flexible working

Job summary

Fixatex Ltd is a family-run electrical services provider based in Hertford, delivering EICR and RLM testing, remedial works and compliance programmes for clients across London and the Southeast. The Contract Administrator role supports operation, compliance and admin tasks, reporting to the Contract Manager and coordinating with engineers, supervisors, subcontractors and client representatives.

This full-time, permanent position offers hybrid working (2 days at home after probation), a

Qualifications

• Previous Contract Administration experience.
• Strong organisational and communication skills.
• Microsoft 365 proficiency with intermediate Excel skills.
• Experience supporting electrical testing, EICR or compliance maintenance contracts.
• Experience working within social housing or housing association environments.

Responsibilities

• Support the day-to-day administration of domestic and communal EICR and RLM testing programmes.
• Coordinate engineer, supervisor and subcontractor appointments in line with programme requirements and service priorities.
• Monitor compliance programmes, inspection schedules and completion targets to ensure statutory obligations are met.
• Upload certification, reports and supporting compliance documentation to client systems and portals within contractual timescales.
• Ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab’s Law obligations and client-mandated compliance procedures
• Monitor no-access cases and support access escalation processes.
• Coordinate resident communications, appointment arrangements and access management.
• Support administration of remedial works, quotations, variations and follow-on actions arising from electrical testing activity.
• Monitor KPI performance, certification turnaround times, work-in-progress and outstanding actions, escalating issues where required.
• Assist with monthly reporting, KPI tracking and contract performance reporting.
• Maintain contract records, compliance documentation and audit trails.
• Support complaint handling and customer enquiries in line with contract procedures.

Skills

Contract Admin

Organisation

Microsoft 365

Excel

EICR

Social Housing

Job description

Fixatex Ltd is a family-run electrical services provider based in Hertford, delivering EICR and RLM testing, remedial works and compliance programmes for clients across London and the Southeast. The Contract Administrator role supports operation, compliance and admin tasks, reporting to the Contract Manager and coordinating with engineers, supervisors, subcontractors and client representatives.

This full-time, permanent position offers hybrid working (2 days at home after probation), a