Electoral Services Assistant

Leicester City Council; Leicester; Presencial; GBP 26.000 - 27.000; Tempo integral

Resumo da vaga

Leicester City Council in City Hall is recruiting an Electoral Services Assistant on a permanent basis. There are 37 hours per week full-time and 18.5 hours per week part-time positions, with pro rata terms for part-time hours.

You will support the Elections that take place in May 2027 by handling administrative tasks, maintaining the electoral register and assisting with elections across Leicester. You will work within a small team to ensure accurate records and smooth operations.

Qualificações

• Confident communicator with strong interpersonal skills.
• Experience in an administrative office environment.
• Proficient with IT applications including Microsoft Word and Excel.
• Ability to work under pressure and manage time and workload.
• Willingness to learn a range of new skills.
• Capable of performing manual handling tasks as required.

Responsabilidades

• Open post and manage deadlines with customer enquiries by telephone.
• Input personal records into election management software.
• Collaborate with Electoral Services Officers, Assistants and members of the public.

Conhecimentos

Confident communicator

Interpersonal skills

Microsoft Word

Microsoft Excel

Work under pressure

Time management

Descrição da vaga

Reference:

REQ8752

Region:

Central

Location:

City Hall

Contractual hours:

37

Basis:

Full time

Salary:

*GBP*26,427 - *GBP*26,847 Per Year (pro rata for part time hours)

Package:

• *GBP*36,111 (Total benefit value (includes pension contribution and full holiday entitlement))

Description:

Full Time / 37 Hours Per Week / Permanent Part Time / 18.5 Hours Per Week / Permanent Are you a confident communicator who has previous experience working within an administrative office environment? We're currently recruiting for an Electoral Services Assistant to join the Electoral Services Team. The small team compiles the Register of Electors and organises elections across Leicester City. Within this role you'll be helping us prepare for the Elections that are taking place in May 2027. We have full time and part time positions available on a permanent basis, working 37 hours per week and 18.5 hours per week. You'll be based within City Hall working with agreed hours confirmed on appointment.

What You'll Be Doing

Your daily activities will include a wide range of administrative tasks, including but not limited to opening post, deadline with customer enquiries over the telephone and a large amount of manual handling. In addition, you'll fully utilise the election management software when inputting personal records and information. As an Electoral Services Assistant, you'll work with other Assistants, Electoral Services Officers and members of the public.

What You'll Need

You'll be a confident communicator with great interpersonal skills allowing you to effectively communicate with not only your co-workers but members of the public. You'll be able to deal with customers in a tactful and diplomatic way. In addition, you'll have previous experience of working in an administrative office environment. Your office experience will have included use of IT applications such as, Microsoft Word and Excel. As a person, you’ll be able to deal well with working under pressure and show organisational skills allowing you to manage your time and workload effectively. You’ll show a willingness to learn a range of skills enabling you to grow into the role. As this role is associated with manual handling tasks, you must be able to perform physical tasks as and when are required. For example, moving ballot boxes and election equipment.

Interviews

Interviews will take place on Monday 16th November 2026.