EHR Senior Analyst

University College London Hospitals NHS Foundation Trust; Greater London; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust is seeking a digitally oriented professional to join the EHR Team and support the Patient Self‑Scheduling via MyCareUCLH programme. You will collaborate with the EHR Deputy Delivery Manager, Training & Adoption colleagues, and clinical leads to shape future workflows while ensuring governance and agile delivery.

The role offers a hybrid working pattern with on‑site presence and opportunities to influence digital transformation across the

Qualifications

• Experience in digital health and Epic certification.
• Familiarity with Patient Self‑Scheduling workflows.
• Willingness to obtain Cadence/MyChart certifications within 6 months.

Responsibilities

• Design, configure and test the Patient Self‑Scheduling programme.
• Collaborate with the EHR Delivery Manager and Training colleagues.
• Engage clinicians and operational managers to analyse service needs and optimise workflows.

Skills

Digital health experience

Stakeholder engagement

Agile methodologies

Analytical thinking

Education

Epic Certification

Healthcare IT Certification

Tools

Epic Cadence

MyChart

DEP/SER clinic code

Job description

An exciting opportunity has arisen to join the UCLH Electronic Health Record (EHR) Team within our Patient Access & Flow (PA&F) Team. We are seeking an enthusiastic individual to join us to initially support our Patient Self‑Scheduling via MyCareUCLH (MyChart) Programme. On completion, you will join the wider PA&F Team to continue delivering digital improvements and supporting the Trust's evolving service requirements. We are seeking someone with a strong interest and experience in digital healthcare and is Epic Certified. At UCLH, patients are at the heart of everything we do. Our Epic EHR system plays a vital role in improving care by providing staff and patients with seamless access to information and enabling services and treatment pathways to be designed around patient needs. Patient Self‑Scheduling is a key part of our digital transformation programme, supporting our vision of a digitally enabled organisation that delivers efficient, effective and patient‑centred care. Why join us? Digital healthcare is a rapidly evolving field, using innovative technology to enhance patient care, improve staff experiences and create more streamlined pathways. As demand for skilled Digital Health professionals continues to grow, this is an exciting opportunity to develop your career while making a meaningful difference. If you are passionate about digital transformation and want to help shape the future of patient care at UCLH, we would love to hear from you. The post holder will initially be part of a dedicated team responsible for the design, configuration and testing of the Patient Self‑Scheduling programme and the pre‑requisite build of transitioning from DEP to SER‑based clinic code structure. Working alongside the EHR Deputy Delivery Manager and Training & Adoption colleagues, they will establish strong relationships with departmental leads, super‑users, and subject‑matter experts to assess current‑state booking and MyCare workflows and contribute to shaping the future‑state design and successful programme delivery. They will support the Deputy Delivery Manager in executing project plans, ensuring timely delivery while adhering to governance frameworks, quality standards, and agile methodologies. Regular engagement with clinicians and operational managers will be key to analysing service needs, defining clinical best practices, optimising workflows, and aligning system enhancements with Trust strategic objectives. Candidates who do not hold Cadence/MyChart Certifications will be provided with training and are expected to achieve certification or proficiency within their six‑month probation period.
We are dedicated to the diagnosis & treatment of many complex illnesses. UCLH specialises in women's health & the treatment of cancer, infection, neurological, gastrointestinal & oral disease. It has world class support services including critical care, imaging, nuclear medicine & pathology. At UCLH, we have a real 'One Team' ethos, & our values - safety, kindness, teamwork & improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Please note due to a number of other roles being advertised that it is a possibility that there will be a mixture of permanent and fixed term roles available at this level. This will be discussed with candidates at interview. Come and be a part of the best NHS trust in England to work for, according to our staff

• UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row.
• UCLH recognises the benefits of flexible working for staff - To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
  This is a hybrid role, requiring a minimum of one day on‑site per fortnight, with flexibility to attend more frequently based on business needs, making it suitable for staff seeking a hybrid working opportunity University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large & diverse population. We provide academically led acute & specialist services, to people from the local area, from throughout the United Kingdom & overseas. Our vision is to deliver top‑quality patient care, excellent education, & world‑class research. We provide first‑class acute & specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology & Neurosurgery Royal National ENT & Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street