EHCP Process Co-Ordinator

Gloucestershire County Council; England; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Flexible working

30 days leave pro-rata after long-term

LG Pension Scheme

Free offsite car parking

Regular 121 supervision

Staff discount scheme

Employee Assistance Programme (EAP)

Cycle to Work

Employee networks

Job summary

Gloucestershire County Council is seeking an EHCP Process Co-Ordinator for the Education Health and Care Plans (EHCP) Support Team. The role sits in Shire Hall, Gloucestershire, and involves coordinating requests and ensuring statutory deadlines are met.

This permanent position requires excellent organisational skills, effective communication, and the ability to work under pressure to support children and young people with SEND across the county.

Qualifications

• Experience working in a high-pressured fast-paced environment.
• Excellent communication and interpersonal skills with the ability to handle sensitive conversations.

Responsibilities

• Be the first point of contact for children/young people with EHC Plans and their families.
• Process requests for Statutory Assessments and Annual Reviews.
• Ensure actions are issued and actioned in line with legislative requirements.

Skills

Organisational skills

Communication skills

Interpersonal skills

Prioritisation

Fast learner

Job description

This is a Gloucestershire County Council job.

• Job Title: EHCP Process Co-Ordinator
• Job Location: Shire Hall, Block 4, 3rd Floor
• Salary: £29,071 - £30,515 per annum
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 15/11/2026
• Job Requisition Number: 15139
• This post is not open to job share

Are you an enthusiastic individual with a passion to provide excellent service? Are passionate about ensuring students get the most out of their time in education?

About The Team & Role

In Gloucestershire, our focus is on enabling an inclusive education system, providing the right support at the right time and in the right place.

As a local authority we are committed to improving outcomes for children and young people and are investing in our capacity through creating additional posts within Education Health and Care Plan (EHCP) service and other SEND services to help us to meet local need.

We have an exciting opportunity available within our Education, Health and Care Plans (EHCP) Support Team. Our warm, friendly, and welcoming team are looking for a EHCP Process Coordinator to join our busy, dedicated Support Service team working alongside our Case Worker team.

Our EHCP team provide a high-quality service for Gloucestershire, ensuring that as a local authority we meet statutory and legislative requirements for Education, Health and Care Plans and Annual Reviews. Education, Health and Care Support Service duties are varied, and no two days will be the same. You will be the first point of contact for children/young people with EHC Plans and their families throughout Gloucestershire. Dealing with queries from a variety of internal and external customers using various channels both traditional and contemporary. Responsible for actioning requests for Statutory Assessments, Annual Reviews ensuring they are issued/actioned in line with legislative requirements.

About You

By joining our team, you will have the opportunity to make a significant difference to the children, young people and their families This is a high demanding role that contributes to the development of an inclusive and appropriate education for all children and young people with SEND in our community.

As a member of our support team, we will rely on your excellent organisational skills to allow you to prioritise tasks and ensure tight legal deadlines are met. You’ll be an excellent communicator, with interpersonal skills that enable you to confidently respond to complex conversations and show empathy for the challenges resulting in achieving positive outcomes.

Your experience of working within a high pressured fast paced environment makes you a fast learner, able to follow work instructions and look for continuous improvements in how we do things.

About Us

As you’d expect, we offer an attractive package of benefits which makes a career in Local Government both flexible and rewarding.

Here are some of the benefits we offer in return for your hard work.

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays.(pro-rata)
• Access to the Local Government Pension Scheme.
• Free offsite car parking.
• Safe, supportive and positive working environment with regular 121 supervision.
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• Cycle to Work scheme.
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.

Additional Information

Due to the number of applications we received, we are unable to provide feedback at shortlisting stage and reserve the right to close the advert early.

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.

The council is not currently able to offer sponsorship in this role. Candidates will need to have a right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. This position is subject to a DBS check.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.