Efficiency Improvement Manager

University Hospitals Dorset NHS Foundation Trust; Poole; On-site; GBP 45,000 - 70,000; Full time

Job summary

University Hospitals Dorset NHS Foundation Trust seeks an Improvement Manager to provide expert advice and support across Care Groups and Corporate teams. You will drive productivity and efficiency programmes and deputise for the Head of PMO.

You will identify opportunities through benchmarking, financial analysis and liaison with operational teams, delivering cost-effective service improvements aligned with national programmes.

Qualifications

• Educated to degree level or equivalent professional qualification.
• Postgraduate diploma or masters-level training in project management or equivalent.
• Experience delivering large-scale transformation and service redesign.
• Experience working across boundaries with diverse stakeholders.
• Ability to deliver projects within timescales and budgets.

Responsibilities

• Define and develop efficiency improvement projects within allocated portfolio.
• Work with Finance and operational teams to implement changes.
• Analyse complex data to identify opportunities for operational change.
• Support productivity and national programmes such as GIRFT and Model Hospital.

Skills

Highly numerate

Communication skills

Stakeholder management

Project management

Leadership

Education

Educated to degree level / equivalent professional qualification

Postgraduate diploma or masters level project management training

Tools

Project management tools (MS Project / Primavera)

Job description

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

The Improvement Manager will work directly with Care Groups triumvirates and Operational & Corporate teams to provide a comprehensive range of specialist and expert advice, training and support to enable the delivery of services efficiently and economically, as well as ensuring the achievement of all Care Group & Corporate financial targets. The Improvement Manager will provide comprehensive management support to the Head of PMO, deputising as appropriate .

Identification of Productivity and Efficiency opportunities through a range of approaches including the use of benchmarking data, review of financial data and close liaison with operational teams.

Analysis of complex financial and activity data to understand and identify opportunities for operational change.

Facilitating operational managers in the identification and implementation of operational improvements.

Supporting the development, implementation and recording of the

productivity and efficiency programme (including the national Getting It Right First Time programme) and the model hospital.

Interview: 7th October

Main duties of the job

These roles will work across a given portfolio with operational teams to define, assess and develop efficiency improvement projects and savings, making use of both local and national benchmarking and published studies such as GIRFT (Get it Right First Time), Model Hospital, Corporate Benchmarking, etc. You will be a key member of the team, whilst also working closely with your operational colleagues and staff within the finance department.

Further details of the roles are contained within the job description and informal discussions are welcome with either Judith May, Director of Operational Performance & Oversight, or Nichola House, Deputy Group Director of Operation - Medical Care Group

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Detailed job description and main responsibilities

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person Specification

Qualifications

• Educated to degree level / equivalent professional qualification
• Post graduate diploma or equivalent experience, or training, plus further specialist project management knowledge, or experience to masters level equivalent

Experience

• Experience of delivering large scale transformation and/or service redesign to specified outcomes, budgets and timescales
• Experience of working across boundaries, engaging and managing a broad range stakeholders
• Experience of working within a project team(s) and delegating plans and responsibilities to other team members allocated to perform activities
• Ability to deliver assigned projects and work packages, in accordance with agreed standards and methodologies, within agreed timescales, budgets and to specified quality criteria.
• Highly numerate and able to communicate and present articulately both verbally and in writing
• Ability to assimilate, interpret and analyse complex information and data to ensure effective reporting and progress of projects.

Knowledge

• Knowledge of, and ability to use, relevant project management tools and techniques
• Knowledge of the principles of organisational change and continuous improvement
• Knowledge of relevant governance structures, Trust policies, procedures guidelines and protocols
• Knowledge of national and corporate policies that apply to assigned projects
• Knowledge of the principles of skills transfer at all levels in an organisation
• In depth knowledge of all current health service issues
• Experience, knowledge and understanding of the services and pathways for allocated work stream and specialty responsibilities

Other requirements specific to the role

• Able to facilitate , guide and coach corporate and clinical staff
• Able to handle sensitive data in a confidential manner
• Able to represent the Productivity and Efficiency team at meetings as and when delegated by the Head of Productivity and Efficiency
• Able to work and travel between Bournemouth and Poole on a regular basis and also travel to other sites across Dorset when required .

Personal Attributes

• Enthusiasm, commitment and tenacity
• Resourceful, with resilience and determination to drive results in a busy and fast paced environment
• Able to think creatively to identify innovative solutions to organisational redesign and development
• Able to develop effective relationships with a range of stakeholders internally and externally
• Confident, personable and approachable and able to inspire confidence in others in delivery large scale change sensitively
• Able to work autonomously

Language requirement

Be able to speak English as necessary to undertake the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Dorset NHS Foundation Trust

Employer certification / accreditation badges

Name Judith May Job title Director of Operational Performance and Oversight Email address [e-mail]

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.