Receptionist (Bank)

Nuffield Health; Bournemouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a leading healthcare charity as a Receptionist at Nuffield Health Bournemouth Hospital, where you will be the first point of contact for patients, providing exceptional service and support. This part-time bank contract allows flexible working hours to suit your availability while ensuring the smooth operation of the department. Your empathy and communication skills will help create a welcoming environment for patients.

Benefits

Holiday in line with the Working Time Directive

Access to Pension Scheme

Discounted gym membership at £25.00 a month

Qualifications

• Experience in healthcare administration or reception is ideal.

Responsibilities

• Help people feel comfortable when they visit your department.
• Answer the phone, deal with enquiries and book appointments.
• Prepare clinical paperwork and referral forms.

Skills

Communication

IT skills

Customer Service

Job description

Receptionist
Nuffield Health Bournemouth Hospital | Customer | Bank Contract | Part time

£12.33 per hour

Shift and weekend work

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. As the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our Bournemouth Hospital, you’ll have great communication, IT, and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic, and easy to understand. Ideally, you have experience working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Nuffield Health Bournemouth Hospital

At Nuffield Health Bournemouth Hospital, we aim to provide the highest level of private healthcare, offering a wide range of first-class medical and surgical services. We attract many of Dorset's leading consultant surgeons and physicians. Our hospital is conveniently located close to Bournemouth's town centre on Lansdowne Road. We offer the latest medical facilities and technology, including state-of-the-art diagnostic equipment. We focus on orthopaedics, cosmetic surgery, diagnostic scanning, and men’s/women’s health.

Join Nuffield Health and create the future you want, today.

We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind, including Holiday in line with the Working Time Directive, access to our Pension Scheme, and discounted gym membership at £25.00 a month.

If you like what you see, why not start your application now? We review applications as we receive them and reserve the right to close adverts early (for example, if we receive an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.